Sanu Singh

Operations Associate

Delhi, India9 yrs 5 mos experience

Highly Stable

Key Highlights

Expert in co-lending operations and reconciliation.
Proficient in MySQL and process automation.
Strong background in financial compliance and reporting.

Stackforce AI infers this person is a Fintech professional with expertise in operational management and financial reconciliation.

Contact

Skills

Core Skills

Operations ManagementFinancial OperationsFraud DetectionCo-lendingProblem SolvingAccount ReconciliationAuditing

Other Skills

Analytical SkillsAnalyticsAutomationBank ReconciliationCKYCCash Flow AnalysisCollection ReconciliationCommercial LendingCommunicationConsumer LendingCouriersCredit BureauCustomer ServiceDecision-MakingDisbursal Reconciliation

About

Passionate fintech professional with extensive experience in colending operations, reconciliation, and database management. Proficient in utilizing tools like MySQL and automation to streamline processes and drive efficiency. Skilled in analysis, ensuring accuracy and compliance.

Experience

Trillionloans

Manager (FinOps)

Oct 2024 – Present · 1 yr 5 mos · Gurugram, Haryana, India · On-site

Oversee daily operational activities, partner coordination, and process integrations.
Manage payment gateway reconciliation, disbursal requests, and repayment data tracking.
Handle system updates, NPA settlements, and co-lender communication.
Monitor disbursal projections, repayment allocations, FLDG, NPAs, and AUM performance.
Ensure collection efficiency and cash flow management aligned with business goals.
Lead MIS reporting, audit support, and ensure regulatory compliance across lending processes.
Supervise and train operations team to maintain high accuracy and productivity.

Operations ManagementDisbursal ReconciliationLoan Portfolio ManagementPartner coordinationNBFC complianceFinancial Reporting+3

Stashfin

3 roles

Assistant Manager

Promoted

Apr 2023 – Oct 2024 · 1 yr 6 mos

Managed end-to-end co-lender reconciliation for 5 active partners.
Handled disbursal and collection data tracking, FLDG, AUM and NPA reporting.
Coordinated with tech and finance teams to automate partner reporting systems.
Created backdated outstanding reports and ensured timely settlements.

Fraud DetectionCredit BureauDisbursal ReconciliationCo-Lending

Senior Associate (Co-Lending)

Promoted

Apr 2022 – Mar 2023 · 11 mos

Problem SolvingProcess Improvement

Operations Associate

Jan 2021 – Mar 2022 · 1 yr 2 mos

CouriersManagement Information Systems (MIS)

Teleperformance

2 roles

Senior Executive

Promoted

Apr 2019 – Jan 2021 · 1 yr 9 mos · Gurugram, Haryana, India

Sr. Operation Executive
Handled identity, account, and hard inquiry fraud, along with internal security for the Consumer Financial Protection Bureau (CFPB). Managed all operational activities, including MIS, outflow/inflow reconciliation, payment reconciliation, and document verification.
Team Handling, SLA, TAT, Quality support and KPIs Maintaining.

Account ReconciliationAnalytical SkillsFraud DetectionDocument Verification

Executive

Feb 2017 – Mar 2019 · 2 yrs 1 mo · Gurugram, Haryana, India

Operation Executive (Bureau)
Handled identity, account, and hard inquiry fraud, as well as internal security for the Consumer Financial Protection Bureau (CFPB). Managed operational activities, including MIS and document verification.

Fraud DetectionCredit Bureau