Ashakiran Mohapatra — QA Manager
As a Quality Assurance Specialist at TTEC, I am committed to driving operational excellence and ensuring service quality through data-driven insights and continuous process improvement. My role centers on upholding high standards in Quality Improvement while fostering strong client relationships and cross-functional collaboration. I have actively contributed to fraud prevention initiatives, supporting the organization’s trust and safety objectives. Recently transitioning into quality assurance, I bring a passion for identifying improvement opportunities and delivering actionable feedback that enhances performance and service delivery. I thrive in dynamic environments where quality, integrity, and teamwork are at the core of success.
Stackforce AI infers this person is a Quality Assurance Specialist with a focus on Fraud Prevention in the B2B sector.
Location: Puri, Odisha, India
Experience: 3 yrs
Skills
- Quality Assurance
- Fraud Prevention
Career Highlights
- Expert in Quality Assurance and Fraud Prevention.
- Strong analytical skills driving operational excellence.
- Proven track record in client relations and process improvement.
Work Experience
TaskUs
Quality Analyst (2 mos)
TTEC
Quality Assurance Specialist (1 yr 2 mos)
Fraud prevention representative (2 yrs 10 mos)
Education
Bachelor of Commerce - BCom at Gov't women's College puri