Ashakiran Mohapatra

QA Manager

Puri, Odisha, India3 yrs experience

Key Highlights

  • Expert in Quality Assurance and Fraud Prevention.
  • Strong analytical skills driving operational excellence.
  • Proven track record in client relations and process improvement.
Stackforce AI infers this person is a Quality Assurance Specialist with a focus on Fraud Prevention in the B2B sector.

Contact

Skills

Core Skills

Quality AssuranceFraud Prevention

Other Skills

Quality ManagementFraud InvestigationsInvestigationQuality ControlQuality Assurance AnalysisQuality System ComplianceOperations ManagementAnalytical SkillsFraud Detection

About

As a Quality Assurance Specialist at TTEC, I am committed to driving operational excellence and ensuring service quality through data-driven insights and continuous process improvement. My role centers on upholding high standards in Quality Improvement while fostering strong client relationships and cross-functional collaboration. I have actively contributed to fraud prevention initiatives, supporting the organization’s trust and safety objectives. Recently transitioning into quality assurance, I bring a passion for identifying improvement opportunities and delivering actionable feedback that enhances performance and service delivery. I thrive in dynamic environments where quality, integrity, and teamwork are at the core of success.

Experience

Taskus

Quality Analyst

Jan 2026Present · 2 mos · Navi Mumbai, Maharashtra, India · On-site

Ttec

2 roles

Quality Assurance Specialist

Nov 2024Jan 2026 · 1 yr 2 mos

Quality ManagementQuality Assurance

Fraud prevention representative

Mar 2023Jan 2026 · 2 yrs 10 mos

Fraud InvestigationsFraud Prevention

Education

Gov't women's College puri

Bachelor of Commerce - BCom — Bcom

Dec 2021Present

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