Sajal Srivastava — Product Manager

I’m a Product Associate at Paytm, working on high-scale consumer products across growth, customer scheduling, and complaint management systems. My work focuses on reducing user friction, improving operational efficiency, and driving measurable impact through data-driven product decisions. At Paytm, I’ve led product improvements that reduced customer wait times by ~30%, lowered drop-offs by ~15%, and improved complaint resolution SLAs by ~20% by analyzing AARRR funnels, identifying friction points, and collaborating closely with engineering, operations, and CX teams. I enjoy working in ambiguous problem spaces and turning complex workflows into simple, scalable product solutions. Previously, I worked on growth and experimentation at Spinny, where I ran A/B tests to improve engagement, optimized cross-channel communication flows, and reduced user drop-offs by 28%. I’ve also completed a Product Management Fellowship at NextLeap, where I was a top-performing fellow and cleared the program in my first attempt. I’m particularly interested in building products at the intersection of product, growth, and AI. I use AI tools to move faster in discovery, validation, and prototyping, while staying grounded in user needs, metrics, and responsible design. I’m always excited to connect with people building thoughtful products, scaling systems, and solving real user problems.

Stackforce AI infers this person is a Product Manager with expertise in Fintech and B2C growth strategies.

Location: Delhi, India

Experience: 8 mos