Brian Edwin Sequeira

Operations Associate

Happy Valley–Goose Bay, Newfoundland and Labrador, Canada5 yrs 5 mos experience
Most Likely To Switch

Key Highlights

  • Strong customer service and logistics coordination skills.
  • Experience in retail and operational management.
  • Proficient in videography and creative services.
Stackforce AI infers this person is a Retail and Operations Management professional with skills in customer service and logistics.

Contact

Skills

Core Skills

Customer ServiceLogisticsOperations ManagementVideographyRetail ManagementAdministrative ManagementMechanical Engineering

Other Skills

Administrative SupportAutoCADCOVID ScreeningCommitment and hard-working to the job assignedCommunicate effectively with workers at all levelsCommunicationComplex problem solvingCoordinating with othersCreative ServicesCreativity SkillsCritical ThinkingCustomer ExperienceCustomer InteractionDetermination towards workDocumentation

Experience

5 yrs 5 mos
Total Experience
1 yr 2 mos
Average Tenure
3 yrs
Current Experience

Air borealis

Cargo Agent

May 2023Present · 3 yrs · Happy Valley–Goose Bay, Newfoundland and Labrador, Canada · On-site

  • ~Greet and assist customers at the front desk, ensuring a positive and friendly experience.
  • ~Accept cargo from customers, ensuring accurate documentation and compliance with shipping regulations.
  • ~Verify customer information and accurately enter details into the system.
  • ~Provide information about shipping rates, schedules, and services.
  • ~Coordinate and track the movement of cargo shipments, working closely with shipping and logistics teams.
  • ~Arrange pick-ups and deliveries, ensuring timely and efficient handling of cargo.
  • ~Respond to customer inquiries regarding shipment status, changes, and issues, resolving any problems that arise.
  • ~Process payment transactions and issue receipts to customers.
  • ~Maintain accurate records of shipments, customer interactions, and transactions.
  • ~Assist with administrative tasks such as filing, data entry, and maintaining inventory of office supplies.
  • ~Collaborate with team members to ensure smooth and efficient operations.
Customer ServiceDocumentationLogistics CoordinationPayment ProcessingLogistics

Tenaris

Operations Intern

Nov 2022Apr 2023 · 5 mos · Sault Ste. Marie, Ontario, Canada · On-site

  • Conducting organizational and operational tasks such as;
  • Schedule and plan out meetings, team-building sessions and promotional events as required.
  • Preparing and filing forms and other documents.
  • Keeping close track of goals, timelines, scheduling and contact follow-ups.
  • Analyzing operations and formulating and communicating suggestions for improvement.
  • Assist in compiling and distributing organizational and operational information to develop and implement relevant, concise and effective organizational and operational strategies on an iterative terms basis.
  • Assisting with day-to-day activities.
  • Assist with team leaders and implement projects, and reinstructions.
  • Conduct Communication Routine Feedback surveys for shop floor employees.
Organizational SkillsOperational AnalysisCommunicationOperations Management

Savvy circles 360 photo booth

Photo Booth Operator

Sep 2022Apr 2023 · 7 mos · Sault Ste. Marie, Ontario, Canada · On-site

  • Explain the 360 video capture procedure to the guests of the event.
  • Capture 360-video footage for the guests in the event.
  • Provide props for the guests to make the video more creative and memorable.
  • Assist the guests in downloading the video footage of themselves through a link or QR Code.
Video CaptureCustomer InteractionVideography

Tjx canada – winners, marshalls, homesense

2 roles

Store Associate

Aug 2022Nov 2022 · 3 mos · Sault Ste. Marie, Ontario, Canada

  • Job Summary:
  • Responsible for delivering a highly satisfying customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Responsibilities:
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect.
  • Accurately rings customer purchases/returns and counts change back to the customer according to established operating procedures.
  • Promotes credit and loyalty programs during customer interactions.
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
  • Initiates and participates in store recovery as needed throughout the day.
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and engages in the maintenance/cleanliness of the entire store.
  • Supports and participates in store shrink-reduction goals and programs.
  • Participates in safety awareness and maintenance of a risk-free environment.
Customer ExperienceMerchandisingSales ProcessingRetail Management

Store Associate

Oct 2021Jul 2022 · 9 mos · Sault Ste. Marie, Ontario, Canada

  • ● Greet Customers and helped locate merchandise and suggested options.
  • ● Answered questions about store policies and addressed concerns.
  • ● Approached browsing customers to initiate conversations to determine buying
  • preferences.
  • ● Offering each customer top-notch, personal service to boost sales and customer
  • satisfaction.
Customer ServiceSales AssistanceRetail Management

Shingwauk kinoomaage gamig

Administrative Support/ Covid Screener

Jan 2022Apr 2022 · 3 mos · Sault Ste. Marie, Ontario, Canada · On-site

  • Adhere to Institution's policies, guidelines, and safety protocols related to COVID prevention measures.
  • Keep accurate records of screening results and maintain confidentiality of sensitive information.
  • Greet employees and visitors upon arrival, ensuring adherence to COVID screening procedures and protocols.
  • Assist with general administrative tasks, including answering phone calls, responding to emails, and managing schedules.
  • Maintain office supplies and ensure proper inventory levels are maintained.
  • Assist in organizing meetings, conferences, and other company events.
  • Provide general clerical support, such as photocopying, filing, and scanning documents.
  • Collaborate with other team members to ensure smooth and efficient operations.
Administrative SupportCOVID ScreeningAdministrative Management

Basf

Graduate Mechanical Apprentice Trainee

Aug 2018Aug 2019 · 1 yr · Mangaluru, Karnataka, India

  • Have acquired adequate experience/knowledge on mechanical equipment & maintenance of various types of pumps, Blowers, Vacuum Pumps, Agitator, Reactors, and Storage tanks.
  • Also acquired knowledge on various types & sizes of Valves for various applications, cooling towers, Ice plants & Chilling plants and various types of pipelines.
Mechanical MaintenanceEquipment KnowledgeMechanical Engineering

Education

Algoma University

Postgraduate Degree — Project Management

May 2021Aug 2022

SMEC Labs

PG Diploma — MEP & HVAC

Jan 2019Jan 2019

Canara Engineering College

Bachelor of Engineering (B.E.) — Mechanical Engineering

Aug 2014Jun 2018

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