Shailesh Chandra

CEO

Noida, Uttar Pradesh, India27 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven leadership in managing large teams and operations.
  • Expertise in service delivery and business process management.
  • Strong analytical skills driving business transformation.
Stackforce AI infers this person is a leader in the internet industry with a focus on operations and service delivery.

Contact

LinkedIn

Skills

Core Skills

Service DeliveryBusiness ProcessCustomer Relationship Management (crm)Marketing SolutionsCommercial RiskOperations ManagementProcurement

Other Skills

Analytical SkillsAnalyticsBPOBusiness AnalysisBusiness AnalyticsBusiness ModelingBusiness Process ImprovementBusiness Process Outsourcing (BPO)Business Process Re-engineeringBusiness StrategyBusiness TransformationCompetitive AnalysisERPGlobal DeliveryIT Service Management

About

Experienced Executive Vice President with a demonstrated history of working in the internet industry. Skilled in Business Process, Service Delivery, Customer Relationship Management (CRM), Global Delivery, and Offshoring. Strong professional graduated from Indian Institute of Management, Ahmedabad.

Experience

Info edge india ltd

2 roles

Executive Vice President Operations

Apr 2015 – Present · 10 yrs 11 mos

People ManagementAnalytical SkillsService DeliveryBusiness Process

Sr. Vice President

Sep 2014 – Present · 11 yrs 6 mos

People ManagementAnalytical SkillsService DeliveryBusiness Process

Amazon.com

Sr. Manager- Retail Business Services

Apr 2011 – Aug 2014 · 3 yrs 4 mos · Chennai Area, India

People ManagementAnalytical SkillsCustomer Relationship Management (CRM)Business Process

Genpact

VP, Commerical Risk and Marketing Solutions

May 2005 – Apr 2011 · 5 yrs 11 mos · Gurgaon, India

People ManagementAnalytical SkillsMarketing SolutionsCommercial Risk

Indian railways

Senior Electrcial Engineer

Jan 1998 – Jun 2003 · 5 yrs 5 mos

  • Managed operations for fleet of Electrical Locomotive in Northern Railways. Was responsible for procurements of capital as well as consumable materials required in electrical division. Also managed maintenance of Air conditioned coaches in Delhi Area.
People ManagementAnalytical SkillsOperations ManagementProcurement

Maruti udyog limited

Graduate Engineer

Jan 1997 – Jan 1998 · 1 yr

Education

Indian Institute of Management Ahmedabad

MBA

Jan 2003 – Jan 2005

Delhi College of Engineering

BE — Electrical

Jan 1991 – Jan 1995

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