Aug 2023 – Feb 2025 · 1 yr 6 mos · Sydney · Hybrid

Jul 2021 – Jul 2023 · 2 yrs · Sydney, New South Wales, Australia · Hybrid

Jun 2018 – Jun 2021 · 3 yrs · Sydney, New South Wales, Australia

• 13 years’ experience in implementing supply chain application solutions using Industry-leading Manhattan Associates Products and IBM Network Management System Products.
• Strong solution design, system configuration, customization, testing, delivery, and project Implementation of Order management solutions, Warehouse Management, Supply Chain Intelligence, and Slotting
• Worked with customers in Supply Chain, Retail, Fashion, 3PL, and Networking domains.
• Worked on omnichannel order management (E-commerce), Distributed order management, and warehouse management software.
• Involved in the overall success of the implementation from inception to installation, including design, deliverables, issue escalation, and resolution.
• Demonstrated strong product and technical knowledge and understanding of existing functionalities of various businesses and transform them into feasible solutions.
• Strong solution design, system configuration, documentation, customization, testing, delivery, and Project Implementation.
• Knowledge and manipulation of (RESTful) APIs using API tools such as Postman.
• Worked on both On-Premise and Cloud versions of Order management systems.
• Proven capability to work cross-functionally and influence both the delivery team and the business in meeting objectives.
• Experience working in the waterfall and agile delivery environment.

Jun 2014 – Jan 2018 · 3 yrs 7 mos · Sydney, New South Wales, Australia

Aug 2010 – May 2013 · 2 yrs 9 mos · Bengaluru, India

• Delivering user training documents on Customer Order Flow Management (Distributed Selling) for different GA Releases (2010, 2011, 2012, 2013, and 2013.1).
• Involved in designing, testing, delivering, raising, and tracking defects on customer order management flows for the General Availability (GA) and Fix Pack Releases.
• Analysing and following up on the issues regularly and responsible for in-depth analysis of issues and providing necessary technical and functional support for the issues raised.
• Reporting the bugs and defects in the product.
• Go Live Support, End User Training, and post-implementation support.
• Test case/scenarios review, modification, defect validation, Test matrix, and test plan preparation.
• Performed Acceptance, Smoke, Functional, Regression testing for each build and version of the application. Migration/Upgrade testing for different versions.
• Configuration of OMS and SCI cross products applications and verifying supply chain intelligence reports from OMS and Cognos UI/Server.
• Web services testing through SOAP UI, Advanced REST client.
• Involved in writing functional design documents.
• Supply Chain Cross product integration of OMS and SCA testing. OMS interacts with Store Commerce Activation (SCA) to fulfill store orders.
• Execution of automated scripts using QTP.Handled the tasks of performing Functional Test Automation and manual testing activities.

Sep 2007 – Aug 2010 · 2 yrs 11 mos · Bengaluru, Karnataka, India

• Involved in designing, testing, delivering, raising, and tracking defects on network management system flows for the General Availability (GA) and Fix Pack Releases.
• Installation and Smoke test on multiple Unix and Windows platforms. Installing and Setting up MSSQL, Oracle 9i/10g, DB2, and Sybase databases and connect to Reporter
• Analysing and following up on the issues regularly and responsible for in-depth analysis of issues and providing necessary technical and functional support for the issues raised.
• Test case/scenarios creation and review, modification, defect validation, Test matrix, and test plan preparation.
• Reviewed the User Requirements Document and prepared the Detailed Test Plan, Test Scenarios and Test Criteria
• Well versed with Network topology and virtualization machines.
• Deploying the application on a web logic server and setting up the workspace.
• Conducted Cross-Browser Testing using Internet Explorer, Mozilla Firefox, Netscape Navigator
• Performed Regression testing for each build and version of the application.
• Automated regression test scripts by using the selenium framework automation tool with Xpath and Selenium IDE commands. Involved in designing data-driven automation framework and execution of test suite using Selenium RC.