Chhavi Tyagi

Digital Marketing Specialist

Gurugram, Haryana, India9 yrs 5 mos experience
Highly Stable

Key Highlights

  • 9 years of experience in digital media.
  • Expert in content management and strategy.
  • Proven track record in team leadership and training.
Stackforce AI infers this person is a digital media content strategist with expertise in B2C engagement.

Contact

Skills

Core Skills

Content ManagementContent StrategyNews Writing

Other Skills

Breaking NewsCommunicationContentContent AnalysisContent CurationContent DevelopmentContent Management Systems (CMS)Content MarketingContent PlanningCopy EditingCopywritingCreative WritingDigital MarketingEditorialEmployee Training

About

I am a result-oriented expert digital media professional with an unwavering commitment to delivering exceptional content and driving impactful narratives in the field of journalism and new media. Multifaceted Senior Content Specialist with 9 years of experience in writing, editing, researching, publishing and analysing a broad range of content. Recognised for generating new content strategies and mentoring team of writers in best practices of writing, grammar and style. Proficient in MS Office & CMS.

Experience

Tata consultancy services

3 roles

Senior Content Specialist

Apr 2023Jan 2024 · 9 mos

  • Drove content excellence at TCS, where my expertise in content management and strategy helped the company stay at the forefront of digital innovation.
  • # Provided editorial, creative and technical support to the team members.
  • # Identified target audiences to analyze characteristics, behaviour and media habits.
  • # Strengthened content through proofreading and editing for spelling, grammar and adherence to brand voice in alignment with the provided brief.
Social Media MarketingContent MarketingContentContent DevelopmentContent ManagementSocial Media Communications+5

Marketing SPOC & Senior Content Specialist

Sep 2021Mar 2023 · 1 yr 6 mos

  • # Articulated LinkedIn posts for senior management and written media interview answers on their behalf as per the company's goals and vision.
  • # Managed content across all platforms - internal and external - including website, email and social media.
  • # Formulated and submitted performance and progress reports to update management with developments.
  • # Engaged in department meetings to brainstorm new ideas for upcoming events.
  • # Proofed and edited staff blogs, articles and white papers to verify quality and adherence to industry standards.
  • # Coordinated with marketing and design teams to illustrate articles.
contentSocial Media MarketingContent AnalysisContent MarketingContentContent Development+7

Content Specialist

Sep 2020Aug 2021 · 11 mos

  • # Worked for a diverse range of clients including Juniper, Salesforce, Fiat Chrysler Automobiles, and British Telecom.
  • # Wrote, proofed and edited web-based training materials to verify quality and adherence to industry standards.
  • # Managed competing deadlines with efficiency.
Content AnalysisContent MarketingContentContent DevelopmentContent ManagementInternet Content+3

Alibaba group

Senior Content Operations Analyst

May 2018Aug 2020 · 2 yrs 3 mos · Gurugram, Haryana, India

  • I had the privilege of contributing to one of the world's tech giants, Alibaba/UCnews, where I managed a high-performing team and crafted engaging content strategies that resonated with millions of users.
  • # Led a team on a new personalised share-able content product 'Meemo'. Worked and researched individually initially to set it up from the beginning.
  • # Was primarily responsible for all the national and political genre news publishing and notification sending, which directly affected in increasing DAU and MAU.
  • # Hosted live YouTube shows occasionally on sports in an interview format. https://rb.gy/6bpy1
  • # Trained and lead a small team of 5 new members throughout the tenure.
  • # Drafted plans to improve content operations and suggested changes in strategies for better content performance.
  • # Created and executed content strategy for every single special day across categories in collaboration with Business Development, Public Relations and Design team.
  • # Analyzed trend data to forecast operational needs and plan next course of action.
  • Ideated and developed fashion-lifestyle categories to cater to new-age app users.
  • # Assembled reports and presentations to share insights and recommendations with stakeholders.
Copy EditingCopywritingContent AnalysisContent MarketingContentContent Development+12

Inshorts

3 roles

News Editor

Apr 2017May 2018 · 1 yr 1 mo · Noida, Uttar Pradesh, India

  • At Inshorts, I was responsible for crafting concise yet compelling news stories and played a pivotal role in content planning and content management, helping the company establish itself as a leading news aggregator.
  • # Managed core editorial team and trained all junior writers, and proofreaders on compelling breaking news stories, style guidelines and organisation procedures.
  • # Analysed content performance by monitoring DAU/MAU, CTR, time spent, and article count regularly to plan and execute new content strategies to increase user engagement.
  • # Was mainly responsible for writing all critical stories under 60 words across all beats/genres from various factual angles. Selected relevant images to accompany content for maximum impact.
  • # Introduced a special this day in history sub category known as 'on this day', which significantly improved DAU and MAU.
  • # Suggested various content strategies like question format headline notification and ran A-B testing which backed my user behaviour knowledge. The question format headline became a norm.
News ManagementTeam BuildingnewsContent AnalysisContent MarketingContent+14

Senior Sub Editor

Apr 2016Apr 2017 · 1 yr · Noida, Uttar Pradesh, India

  • # Looked out for breaking news and other exciting updates to send out as notifications, which directly impact Daily Active Users and the long-term growth of the app.
  • # Created all critical stories under 60 words from various factual angles and analysed app performance data for better readership.
  • # Reviewed shorts for grammar, spelling, punctuation, accuracy, and compliance with quality standards.
  • # Helped in creating and executing content strategies.
  • # Managed a team of writers and proofreaders for efficient publishing in national and political beat/genre.

Sub Editor

Nov 2014Apr 2016 · 1 yr 5 mos · Noida, Uttar Pradesh, India

  • # Was responsible for end-to-end content creation and publishing. Looked for news stories, and wrote 60-word shorts with relevant image selection.
  • # Kept an eye out for breaking news stories and sent them out timely as notifications.
  • # Determined readiness of written pieces, made changes and approved final versions for publication.
  • # Checked reference sources to verify dates, facts and statistics.

Buyproperty.com

Media Trainee Editor

Apr 2014Oct 2014 · 6 mos · Noida Area, India

  • Buyproperty Media was where I honed my skills in content writer, ensuring that our content was always data-driven and met the highest standards of quality. Contributed to the annual e-magazine as a key editor.
  • # Worked as part of Buy Property's first-ever media team and curated content across mediums to establish its digital presence.
  • # Wrote real estate-related news articles and published them on the website.
  • # Collaborated with graphic design team to create monthly e-magazine.
  • # Edited the e-magazine content and wrote an interior related article for it in every issue, which was the most read of all. Worked as Copy Editor and Creative Advisor (page 3) https://rb.gy/c430y
  • # Worked in the production team for making real estate videos on new or upcoming properties in the area.

Abp news (formerly star news)

Intern

Mar 2014Apr 2014 · 1 mo · Noida Area, India

  • My journey began at ABP News, where I cut my teeth as a journalist and learned the ropes of the industry, setting the foundation for my future success.
  • # Worked for the channel's special half-hour evening show titled '24 Ghante 24 Reporter'.
  • # Scripted news in a short, crisp, informative yet engaging format to be sent to respective reporters for them to go to the scene and record for the final video.
  • # Found appropriate visuals from the video library, directed editors to cut to match the script and guided them on where to put which short text or slug.
  • # Was incharge of putting story line-up in order for the rundown to be played during the show.
  • # I also recorded Voice Overs for various news stories.

Sudarshan news channel

Intern

Dec 2011Jan 2012 · 1 mo · Sudarshan News

  • # Collaborated with editors and other staff members to refine story angles and content.
  • # Participated in editorial meetings to discuss story ideas and content.
  • # Fact-checked breaking news headlines by performing background research.

Education

Apeejay Institute of Mass Communication

Post Graduation Diploma — Broadcast Journalism & Production

Jan 2013Jan 2014

Delhi University

Bachelor of Arts (Hons) — English Language and Literature

Jan 2010Jan 2013

Kendriya Vidyalaya

Science stream

Jan 2007Jan 2010

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