Sep 2021 – Aug 2022 · 11 mos

• Launched Teachmint's payments module.Developed a seamless payment experience through a dynamic switching and rule engine for payment checkout interface.Improved payment collection and settlements, achieving a 95% payment success rate and reducing payment-related customer complaints by 30%.

Jul 2017 – Jan 2021 · 3 yrs 6 mos · Bangalore Urban, Karnataka, India

• Part of the founding team at Open - Asia’s first neo-banking platform for SMBs and startups and was responsible for product development and management.
• Launched Asia's first neo-banking platform in just 8 months.Defined product roadmap aligned with market opportunities, competition, and customer feedback. Built and led a high-performing team, resulting in successful platform development and a 75% increase in customer adoption rate. Streamlined the product lifecycle process, reducing time-to-market by 30% and onboarding over 200,000 businesses with a current account deposit of 2 billion INR. Achieved PCI DSS certification and processed over 1 billion transactions in 4 months.

Oct 2016 – Jul 2017 · 9 mos · Bangalore Urban, Karnataka, India

• Led the successful launch of PayUNow mobile and web app, enabling non-tech-savvy customers to create websites with built-in payment gateways. Conducted market research and competition analysis for product ideation. Developed and executed go-to-market strategy, resulting in over 50,000 downloads.

Oct 2015 – Jul 2017 · 1 yr 9 mos · Mumbai, India

• Responsible for product innovation and development. Spearheaded the development of Sellfie, a contextual commerce platform for long-tail merchants. Planned and implemented go-to-market strategy, resulting in a 50% increase in monthly revenue. Managed product specifications, UX/UI development, and operational modules.

Sep 2014 – Sep 2015 · 1 yr · Mumbai Area, India

• Launched payment gateway and prepaid consumer wallet service, processing 1500 crores of transactions in the first year. Scaled the platform to over 3000 merchants which include Payumoney (wallet), Bookmyshow, Quickr and acquired over half a million customers.

Jul 2012 – Aug 2014 · 2 yrs 1 mo · Bangalore

• As Co-Founder & Head of Products, I was responsible for product conceptualization and launch of Zwitch Payments, India's first All-in-One payment stack for developers. Zwitch platform enabled the end customer to pay on a merchant website or mobile app without getting redirected, resulting in a higher conversion rate. Apart from payment gate and mobile SDK, Zwitch also had multiple payment collection tools for non-tech savvy merchants which required no integration.
• Key Roles and Responsibilities :
• Productized and launched Zwitch developer platform & payment collection tools.Detailing product requirement documentation with detailed flows, mock screens, use cases and coordinating with internal marketing & UX teams for communications and design.Coordinated with banks and acquiring gateways for APIs, contracts & day to day operational matters.Defining the product roadmap and feature prioritization. Worked closely with the development team to implement key features like self-onboarding for merchant's native web and mobile SDKs etc. Reengineered existing products to gain scale and efficiency in conjunction with market expansion.

Mar 2006 – Apr 2009 · 3 yrs 1 mo · London, United Kingdom

Nov 2004 – Jan 2007 · 2 yrs 2 mos · London, United Kingdom