May 2024 – Present · 1 yr 10 mos

• Managed end-to-end employee lifecycle progression for more than 1,500 personnel for BFSI, M&C & Retail accounts across IT.
• Established strategic partnership and supported business units on employee relations concerns, Performance Management System (PMS) & change management.
• Managed employee relations and addressed grievances, disciplinary actions, PIP, and exit processes in compliance with organizational standards.
• Prepared attrition reports and collaborated with BU leaders to implement retention strategies, achieving an 8% reduction in attrition through targeted initiatives and data-driven insights.
• Lead core HR processes: Performance Calibration, Compensation cycle, Promotions & Transfers.
• Conducted impactful employee engagement initiatives, including 1:1 Connects, Skip Connects, HR Hours, Focus Group Discussions (FGDs), Pulse Connects, and Townhalls.
• Collaborated with the HR team to review, update, and implement HR policies that align with organizational goals and ensure compliance with regulatory standards.
• Major Projects Undertaken at Hexaware
• Global COE for Amber (virtual chatbot) –
• Led global operations for Amber, managing vendors and preparing analytical reports for leadership and the global HRBP community.
• Improved PTM closure rates by 19% by identifying flight-risk employees through detailed risk analysis and driving strategic follow-ups with HRBPs.
• Rebadging and Organizational Integration -
• Spearheaded the rebadging process for a US-based mortgage company, achieving a 98% conversion rate.
• Managed compensation and grade mapping for newly rebadged employees, ensuring seamless integration across organizations.

May 2023 – May 2024 · 1 yr

• Hexaware Future Leaders and Executive Program