soumyadip C. — Operations Associate

As a Team Lead Manager, I contributed to increasing productivity, streamlining operations, and improving customer satisfaction. I communicated work goals and deadlines to employees, delegated tasks according to project requirements and employee strengths, and conducted workload assessments. I also introduced financial accounting software to calculate revenue, sales, and expenses, and upgraded the working environment to a more modern approach, resulting in a 40% increase in productivity. I hold a bachelor of business administration degree (BBA.H) with a 9.07 CGPA, and I am currently pursuing two master's degrees in data science, one from Liverpool John Moores University and one from International Institute of Information Technology Bangalore. I have acquired multiple certifications in blockchain, financial accounting, and machine learning, and I have developed skills in LinkedIn Marketing Solutions, knowledge acquisition, and data analysis. My academic and professional experience has enabled me to leverage data and insights to support recommendations or overcome customer objections, create and execute strategic sales plans, and track and analyze key quantitative metrics and business trends. My goal is to apply my data science and accounting expertise to enhance business performance and decision making.

Stackforce AI infers this person is a Marketing and Operations professional with expertise in data-driven decision making.

Location: Delhi, India

Experience: 5 yrs 10 mos

Skills

B2b Marketing
Social Media Marketing
Team Management
Operations Management
Sales Management
Customer Retention

Career Highlights

Achieved 40% productivity increase through operational improvements.
Executed successful social media campaigns boosting revenue.
Developed strategic sales plans expanding customer base.

Work Experience

Franchise India Holdings Limited

Assistant Manager (1 yr 2 mos)

Overland trips

Brand Manager (1 yr 1 mo)

CAMAC TIEUP PRIVATE LIMITED

Team Lead Manager (2 yrs 10 mos)

TT Enterprises

Sales Associate (9 mos)

Education

Master of Science - MS at Liverpool John Moores University

Master of Business Administration - MBA at Golden Gate University

postgraduate diploma at International Institute of Information Technology Bangalore

Bachelor of Business Administration - BBA at Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

cbse 12th boards at Sri Chaitanya College of Education

10th boards at methodist school

icse at ganges gurukul

WB board at sri aurobindo vidyamandir

soumyadip C.

Operations Associate

Delhi, India5 yrs 10 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Achieved 40% productivity increase through operational improvements.
Executed successful social media campaigns boosting revenue.
Developed strategic sales plans expanding customer base.

Stackforce AI infers this person is a Marketing and Operations professional with expertise in data-driven decision making.

Contact

Skills

Core Skills

B2b MarketingSocial Media MarketingTeam ManagementOperations ManagementSales ManagementCustomer Retention

Other Skills

Account ManagementAccountingActive DirectoryAdobe PhotoshopArtificial Intelligence (AI)BlockchainBusiness Intelligence (BI)CanvaCash Flow AnalysisCorporate FinanceCross-functional Team LeadershipData AnalysisData AnalyticsData ModelingFacebook Ads

About

Experience

Franchise india holdings limited

Assistant Manager

Jan 2025 – Present · 1 yr 2 mos · Faridabad, Haryana, India · On-site

Overland trips

Brand Manager

Dec 2023 – Jan 2025 · 1 yr 1 mo · Kolkata, West Bengal, India · Hybrid

Worked and interacted with
clients and collaborated
with brands. Used SEO
tools and boosting social
media handles ,running ads
and campaigns, increasing
their revenue and traffic for
product awareness and lead
generation further boosting
sales. Managed and
conducted trips providing a
tailored experience to
customers.
Infuencer marketing, pitched and collaborated with influencers and content creators for running campaigns and creating content

B2B MarketingInstagram MarketingMicrosoft OfficeCanvaMetaadsFacebook Ads+7

Camac tieup private limited

Team Lead Manager

Jan 2021 – Nov 2023 · 2 yrs 10 mos · Kolkata, West Bengal, India · On-site

Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks.
Delegated tasks to team members according to project requirements and employee strengths.
Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity.
Reported malfunctioning and damaged equipment and scheduled routine maintenance and suggested upgrades.
Introduced financial accounting softwares to calculate revenue, sales and expenses and upgraded working environment to a more modern approach resulting in an increase productivity by 30%.
Created and maintained stock records and database of customer accounts.
Developed marketing and outreach media to communicate sustainability issues, procedures or objectives.
Promoted products in online communities through weblog or discussion-forum postings increasing monthly sales by 25%.

Team ManagementCross-functional Team LeadershipData AnalysisProject ManagementOperations Management

Tt enterprises

Sales Associate

Mar 2020 – Dec 2020 · 9 mos · Chandannagar, West Bengal, India · On-site

Leveraged data and insights to support recommendations or overcome customer objections.
Created and executed strategic sales plan, expanding customer base and extending global reach.
Tracked and analysed key quantitative metrics and business trends to support company sales function.
Participated in customer meetings and worked closely with team to resolve customer satisfaction issues.
Increased customer retention and renewal growth by revitalising existing business in segment.
Traveled for in-person meetings with customers and partners, developing key relationships.
Prepared budgets and approved budget expenditures.
Monitored costs, competition and supply and demand to establish and adjust selling prices.