Virendra Singh Shekhawat

CEO

Gurugram, Haryana, India7 yrs 9 mos experience

Highly Stable

Key Highlights

Expert in cross-functional team leadership and strategic planning.
Proficient in data analysis and workflow optimization.
Recognized for effective communication and escalation resolution.

Stackforce AI infers this person is a skilled operations manager in the SaaS industry.

Contact

Skills

Core Skills

Sales OperationsFinancial Planning And Analysis (fp&a)Program ManagementCustomer SatisfactionProject Management And Problem Solving

Other Skills

Account ReconciliationBusiness AnalysisBusiness StrategyCommunicationContract RecruitmentCross-functional Team LeadershipCustomer service and satisfactionData Analysis(Microsoft Tools)Escalation ResolutionEscalation and Logistics ManagementFinancial PlanningHuman Resources (HR)Invoicing and Claim SettlementKey Performance IndicatorsLeadership and team building

About

Experienced operations manager skilled in cross-functional team leadership, P&L management, and strategic planning. Proficient in data analysis (Microsoft Tools) and workflow optimization, with a strong focus on stakeholder management and customer satisfaction. Recognized for effective communication and escalation resolution expertise.

Experience

7 yrs 9 mos

Total Experience

3 yrs 3 mos

Average Tenure

1 yr 2 mos

Current Experience

Triev

General Manager

Feb 2025 – Present · 1 yr 2 mos · Gurugram, Haryana, India

Sunstone

3 roles

Senior Manager - Operations

Oct 2024 – Jan 2025 · 3 mos

Sales OperationsOperational efficiencies and workflow managementCross-functional Team LeadershipData Analysis(Microsoft Tools)Reconciliation and Data ManagementEscalation Resolution+7

Operations Lead - Business

Nov 2023 – Sep 2024 · 10 mos

Sales OperationsOperational efficiencies and workflow managementCross-functional Team LeadershipAccount ReconciliationData Analysis(Microsoft Tools)Reconciliation and Data Management+5

Program Manager - Business

May 2023 – Nov 2023 · 6 mos

Lead cross-functional teams with precision, driving collaboration and innovation.
Expertly resolve escalations, ensuring uninterrupted project progress and client satisfaction.
Manage P&L with a strategic approach, optimizing financial resources and bolstering profitability.
Develop and execute strategic plans, aligning programs with the organization's growth objectives.
Excel in end-to-end program management, overseeing budgets, schedules, and successful project delivery.
Cultivate and maintain strong stakeholder relationships, ensuring project success through effective communication.
Prioritize and deliver exceptional customer service and satisfaction, consistently exceeding expectations.
Drive operational efficiencies and streamline workflows, enhancing overall productivity.
Utilize Microsoft Tools for data analysis, reconciliation, and data management, enabling informed decision-making.

Customer SatisfactionSupport ServicesData Analysis(Microsoft Tools)Reconciliation and Data ManagementPnL ManagementCustomer service and satisfaction+12

Mettl

4 roles

Assistant Manager - Operations

Promoted

Apr 2021 – Apr 2023 · 2 yrs

Creating happy customers, and maintaining operational efficiencies. Enjoys discovering methods designed to improve workflow, generate additional revenue, and implement workforce and recruitment strategies. Experienced in project management, cost management, quality assurance, and vendor and customer management. Proficient in data analysis, reconciliation, and data management.

Customer SatisfactionSupport ServicesData Analysis(Microsoft Tools)Reconciliation and Data ManagementEscalation and Logistics ManagementTechnical Support+13