Aamir Dar

DevOps Engineer

Dublin, County Dublin, Ireland9 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in AWS Cloud Support and Linux administration.
Proven track record in migration and disaster recovery projects.
Strong mentoring skills with a focus on team collaboration.

Stackforce AI infers this person is a Cloud Infrastructure Specialist with a strong focus on AWS and Linux systems.

Contact

aamidar@amazon.com LinkedIn

Skills

Core Skills

Cloud SupportAwsCloud MigrationSystems EngineeringLinux AdministrationInfrastructure Management

Other Skills

AWS ServicesAmazon Web Services (AWS)AutomationAzureCentOSCloud ComputingCloud InfrastructureCloud OperationsCloud ServicesCloudEndureComputer ScienceCustomer ServiceCyber-securityDRSData Center

About

Former Systems Engineer at TCS and Wipro. Migration and Disaster Recovery SME.

Experience

Amazon web services (aws)

Cloud Support Engineer

May 2020 – Present · 5 yrs 10 mos · Dublin, County Dublin, Ireland · Remote

As an AWS Cloud Support Engineer in Linux domain, responsible for providing technical support and solutions to customers using various AWS services.
Act as the primary point of contact and escalation for issues related to CloudEndure, MGN and DRS services.
Collaborate with customer-facing teams and support engineers to resolve escalated service issues efficiently and effectively.
Utilize AWS proprietary troubleshooting tools to diagnose, escalate and help service teams resolve internal infrastructure issues.
Work with customers to help diagnose the issues with their servers for performance using internal AWS tools and service specific tools as well as Linux tools.
Drive and lead projects aimed at implementing automation and tools to streamline operational processes, reduce metrics, and enhance the overall customer experience.
Write internal AWS knowledge articles and external blogs related to AWS services highlighting best practices and architectural solutions.
Mentor and provide guidance to other team members, sharing knowledge and best practices to promote a collaborative and high-performing support environment.
Work with a number of customers to migrate their Linux workloads from on-premises or other Public Clouds to AWS.

Technical SupportAWS ServicesLinuxCloudEndureMGNDRS+5

Tata consultancy services

System Engineer

May 2019 – Feb 2020 · 9 mos · Thane, Maharashtra, India · On-site

Roles and responsibilities:
Provisioning of virtual machines in vCenter
Responding to server down alerts in a timely manner and analyzing them via HP iLO/ Dell iDRAC.
Recovery of VMs from snapshots as and when required often when the VMs could not be brought back to a healthy state after rigorous troubleshooting or when customer deadlines were so tight.
Part of the team who engaged in troubleshooting the online retail customer's real-time issues
Installing and updating Software Packages on RHEL/CentOS servers
Configuration and management of NFS services on RHEL/CentOS servers
Configuration of proxy/syslog servers across multiple customers
Diagnosing, monitoring performance and network related issues using top, netstat, vmstat, sar, etc.

Virtual MachinesRHELCentOSNFS ServicesTroubleshootingServer Management+2

Wipro

Project Engineer

Dec 2016 – May 2019 · 2 yrs 5 mos · Mumbai, Maharashtra, India

As an Administrator, monitoring the IT Infrastructure for its availability, capacity, usage and OS errors and failures. Handling first-level incident/problem determination and resolution on a 24*7 basis within agreed service levels. Timely escalation of incidents to higher levels when required. Performing daily, weekly and monthly proactive housekeeping activities.
Daily Activities:
Installing and updating Software Packages
Remote administration of Linux servers over SSH
User and group Management
Managing Linux Processes, Services and Daemons
Analysing and storing Logs
Configuration of LVM and volume management
Diagnosing, monitoring performance and network related issues using top, ps, netstat, vmstat, etc.
Assisting application teams to troubleshoot application issues.
Liaising with Data Center technicians to fix hardware issues
Applying Kernel and vulnerability patches on Linux
Troubleshooting EMC PowerPath
Restoring data using Symantec NetBackup
Incident Response and troubleshooting to achieve Service Level Agreements (SLA) for systems availability, uptime and performance in a highly mission critical environment
Responsible for Supporting Unix servers (15,000+) across the globe (NAM, EMEA, ASPAC)
Using ServiceNow tool for handling/creating tickets, changes and patches.