Mradul Tiwari

Product Manager

Doha, Qatar9 yrs 6 mos experience

Highly StableAI Enabled

Key Highlights

Led QA for pioneering My Vodafone App.
Expert in digital transformation and telecom solutions.
Strong foundation in testing and automation frameworks.

Stackforce AI infers this person is a Telecom Solutions Architect with expertise in digital transformation and quality assurance.

Contact

Skills

Core Skills

Solution ArchitectureDigital TransformationQuality AssuranceSoftware TestingAutomation TestingManual Testing

Other Skills

AIAIAAPI TestingAgile MethodologiesAgile TestingApplication TestingAsset and Liability Management (ALM)BRMCCompatibility TestingCustomer Relationship Management (CRM)Database TestingDatabasesDocumentationEmbedded C

About

I am a Solution Architect at Vodafone Qatar benefits from over eight years of telecom expertise in the digital transformation space and testing domain. As a Solutions Architect, my focus is on delivering customer-centric digital platforms, leveraging OSS/BSS systems, AI, and machine learning to enhance user experiences. Recent contributions include enabling cutting-edge self-serve capabilities on the My Vodafone App, positioning it as a pioneering digital solution in the Middle East. Past leadership in QA at Wipro established a strong foundation in designing and executing test scenarios, feasibility analysis, and artifact management for complex telecom platforms. The ability to align technical depth with strategic vision ensures seamless integration of advanced technologies, empowering telecom operators to achieve agility and operational excellence in competitive markets.

Experience

Vodafone qatar

Solution Architect

Apr 2025 – Present · 11 mos · Doha Metropolitan Area · On-site

I am a Solution Architect with a strong background in telecom enterprise systems, digital customer platforms, and end-to-end solution design. My experience spans across billing, CRM, loyalty, eSIM, digital channels, and payment integrations, where I focus on delivering scalable and customer-centric solutions.
I have a passion for leveraging AI and automation to improve customer experience — from chatbots and predictive analytics to enterprise campaign management and self-service portals. While my foundation is in solution architecture and business-process alignment, I am continuously expanding my knowledge in AI/ML and cloud technologies to drive innovation and future-ready transformations.
I excel at bridging business needs with technical execution, collaborating with cross-functional teams, and ensuring that solutions are secure, compliant, and aligned with organizational goals. My strength lies in translating complex requirements into practical, impactful solutions that enhance customer value and business growth.

OSS/BSS systemsAImachine learningdigital platformscustomer-centric solutionsSolution Architecture+1

Wipro

4 roles

QA Lead

Dec 2021 – Apr 2025 · 3 yrs 4 mos

Lead the Digital Transformation team responsible for Quality Assurance of FIFA 2022 My Vodafone App, Vodafone website, Labeeb with state of the art AI, Face Recognition, ML to welcome Fans and Visitors with End-End Superior digital experience. Effortless and full self-serve platform without the need of Human intervention it is the first of a kind service platform in Middle East where with the help if digital transformation user can purchase eSIM, Scan and activate Pre-activated SIM or can choose to Deliver and Pick up SIM as per their convenience with a record 3 months of challenging timeline.
Lead the team in requirement feasibility analysis, designing test scenarios/test objectives, execution, artifacts management and reporting activities.
Involved in designing and implementation of Automation framework using Python to effectively improve the scope of testing activities.
Responsible for the creation of traceability Matrix to ensure 100% test coverage along with test and defect management using HP ALM tool and Jira.

Quality AssuranceTest AutomationSystem TestingAgile MethodologiesPythonDigital Transformation

Senior Software Engineer

Promoted

Dec 2020 – Dec 2021 · 1 yr

Worked as Senior E2E Web, Application and device Tester involving the complete Oracle Telecom Suite.
Involved in the activities like complete STLC which panned across Planning, Execution and Reporting activities.
Worked on testing E2E Oracle Application like Siebel, OSM and AIA.
Worked On HP ALM tool for bug reporting and uploading the test artefacts.
Designed and Developed Automated Order Status and Update Portal Using Shell script and UNIX.

Software Quality AssuranceSystem TestingAgile MethodologiesDatabase TestingSoftware TestingQuality Assurance

Test Engineer

Promoted

Oct 2018 – Nov 2020 · 2 yrs 1 mo

Worked as an Automation tester in telecom domain Involved in complete OSS BSS stack End to End testing activity.
Was Rigorously involved in Planning, Estimation and Execution of testing activity. Directly communicating to the client in order understand the requirements efficiently and to deliver them with utmost efficacy.

Software Quality AssuranceAgile TestingIntegration TestingQuality AssuranceAutomation Testing

Project Engineer

Dec 2016 – Sep 2018 · 1 yr 9 mos

Worked as Manual Functional Tester of OSS/BSS in Telecom Domain. Involved in Siebel testing for phase 2 of the project which comprised of developing and installing entire end to end architecture for the Bahrain Telecommunications.
Was Involved in managing Oracle OSM (Order and Service Management)part for operational aspect of phase 2.

Software Quality AssuranceRegression TestingQuality Assurance AnalysisManual TestingQuality Assurance

Bhabha atomic research centre

Research Intern

May 2015 – Oct 2015 · 5 mos · Mumbai

Developed Simulation Software Using Visual Basic For Detection Of Growth And Bowing in FBR.
This software was able to simulate Growth and bowing present in the FSA on the basis of pre provided values of Growth and Bowing which can be used as a reference value to study the results in the post acquired data.