Jun 2024 – Jan 2025 · 7 mos · Montreal, Quebec, Canada

• At GO ROCK IT, I lead IT strategy and professional services with a focus on aligning technology to business goals. With expertise in technology, business strategy, and talent acquisition, I drive initiatives that deliver measurable impact, positioning us as a trusted partner in IT services.
• What Sets Us Apart
• In a competitive landscape, we stand out through our commitment to excellence and our genuine investment in client success. We don’t just fill roles or implement technology; we provide tailored solutions and a dedicated partnership. Our clients know us as more than service providers – they see us as strategic allies committed to their long-term success.
• Key Responsibilities and Achievements
• Strategic Leadership: Develop IT strategies that transform challenges into opportunities and support business growth.
• Service Excellence: Ensure high standards in service delivery, prioritizing client satisfaction and operational excellence.
• Business Alignment: Collaborate with leadership to integrate IT with business processes, enhancing performance.
• Talent Acquisition: Lead recruitment initiatives to attract and retain top talent, strengthening our team.
• Networking: Build a strong industry network, creating opportunities for collaboration and knowledge-sharing.
• Innovation: Implement best practices and cutting-edge technologies, setting new standards in IT operations.
• Market Insight: Stay ahead of industry trends, informing strategic decisions and maintaining our competitive edge.
• Team Leadership: Mentor a high-performing team, fostering a culture of growth and excellence.
• Client-Centric Solutions: Engage with clients to deliver tailored IT solutions that drive business results.

Nov 2021 – Jun 2024 · 2 yrs 7 mos

• Leading Quebec City office as well as operating from both Montreal and Québec City.
• My principal duty is to enable our all-stars to reach their full potential by making sure they have all the support and tools they need to do so.

Jun 2020 – Jun 2024 · 4 yrs

Apr 2019 – Jun 2024 · 5 yrs 2 mos

• Proactively establish and cultivate robust relationships with partners and candidates, fostering trust and collaboration to drive mutual success.
• Strategically assist clients in identifying and acquiring top talent, ensuring their ability to execute projects and propel business growth.
• Skillfully manage key accounts while actively seeking out and developing new business opportunities, resulting in expanded revenue streams.
• Build strategic pipelines and prospect potential opportunities, leveraging market insights and industry knowledge to drive growth and profitability.
• Deliver impactful sales training sessions, coaching teams to excel in sales techniques and fostering a high performance sales culture.
• Expertly navigate social platforms to maximize brand visibility, engage with target audiences, and generate leads.
• Demonstrate exceptional sales acumen, leveraging business development strategies to identify, pursue, and secure new partnerships.
• Forge strong relationships with clients, acting as a trusted advisor and driving long-term customer loyalty.
• Provide coaching and guidance to team members, cultivating their professional development and enhancing their sales capabilities.
• Possess extensive knowledge of social media platforms, utilizing them as powerful tools to expand reach and drive business growth.
• Seamlessly integrate sales, business development, relationship management, coaching, and social media expertise to optimize overall performance.
• Sales, Business Development, Relationship, Coaching, Socials

Jan 2017 – Jun 2018 · 1 yr 5 mos · Montreal, Quebec, Canada

• AEONCAN is a curated online boutique for high-end consumers in the medical field. Selling stylish and high-quality accessories to help our consumers that fit their lifestyles. The Company was sold in 2018 to a big player in the industry.
• Build a brand and a story brand over social platforms
• Marketing growth hacker initiatives
• Engage with consumers through social events and platforms
• Build and maintain an online storefront
• Establish relationships with distributors and resellers
• Entrepreneurship, Marketing, Business Development, Social Media, Building Brands, Web Marketing, Growth Hacker, SEO, SEM, Google Analytics

Sep 2013 – Apr 2019 · 5 yrs 7 mos · Greater Montreal Metropolitan Area

• Drove business growth by providing quality coaching, mentoring, and training to diverse levels of leadership and sales representatives, resulting in enhanced performance and revenue generation.
• Delivered impactful sales and management training sessions to Vice Presidents, Directors, and Managers, equipping them with the skills needed to excel in their roles.
• Facilitated dynamic B2B and B2C sales trainings, empowering teams to effectively engage with clients and drive successful business outcomes.
• Developed and implemented a strategic coaching and mentoring approach, aligning it with organizational goals and fostering continuous improvement across the company.
• Leveraged a "Coach the Coach" methodology, empowering leaders to effectively coach and mentor their respective teams, enhancing overall performance and morale.
• Oversaw the performance of a territory of sales locations, implementing performance metrics and analyzing key performance indicators (KPIs) to provide insightful solutions for business growth.
• Cultivated strong relationships with various lines of businesses, acting as a trusted partner in their success and driving collaboration for mutually beneficial outcomes.
• Created, customized, and delivered training materials, ensuring content relevance and effectiveness in supporting learning and development initiatives.
• Certified Emotional Intelligence Coach, leveraging emotional intelligence principles to enhance team dynamics, communication, and overall performance.
• Established as a trusted facilitator and coach, utilizing a diverse range of coaching and development strategies to unlock potential and drive individual and team growth.
• Demonstrated expertise in learning
• Trainer, Facilitator, Coach, Coaching, Development, Learning, Learning strategies

Sep 2012 – Sep 2013 · 1 yr · Montreal, Quebec, Canada

• This role was to oversee sales activity and results over a territory of retail locations in the telecommunication reseller industry.
• Provide Amazing consumer service over the territory
• Reach and surpass sales and revenue targets
• Hire, Coach, Develop sales staff, assistant managers, and managers
• Align each location on a winning sales and service culture
• Lead a group of people by listening and valuing them and their ideas
• Track PNLs results and provide adjustments when needed
• Conduct team meetings and monthly reviews
• Manage daily activities such as inventories, open, close, schedules, etc.

Nov 2011 – Sep 2013 · 1 yr 10 mos · Montreal, Quebec, Canada

• In this role, I was responsible for the sales results and consumer service provided by the several retail locations I took care of during my time over there.
• Hire, Coach, and drive sales culture for the team
• 1x1 Coaching and training session
• Reach and surpass sales objectives
• Taking care of daily activities for each location
• Analyze store profitability and adjust when needed
• Management, People, Sales, Coaching, Leadership, Consumer Service

Jan 2009 – Jul 2011 · 2 yrs 6 mos · Lachenaie,Québec, Canada