Ankush Roy Choudhury

Operations Associate

Bengaluru, Karnataka, India8 yrs 10 mos experience

Key Highlights

  • Proven leader in hospitality management.
  • Expert in facility and operations management.
  • Strong background in client relations and employee development.
Stackforce AI infers this person is a Hospitality Management Professional with expertise in Operations and Facility Management.

Contact

Skills

Core Skills

Operations ManagementFacility Management

Other Skills

Active ListeningAlcoholic BeveragesBartendingBeverage IndustryBudget ManagementClient RelationsClient ServicesCommunicationCustomer SatisfactionCustomer ServiceDirect SalesEmployee RelationsEmployee TrainingEvent ManagementFacility Management (FM)

About

🚀 Impact-driven Hospitality Professional 🌟 | Facility Management Expert | Passionate about Client Relations and Employee Development 💼 | Proven Leader with a Track Record of Delivering Results 📊

Experience

Table space

Manager-Experience-TS SUITES

Dec 2024 – Present · 1 yr 3 mos

Zolo

Associate General Manager-Operations (Pan India)

Oct 2023 – Nov 2024 · 1 yr 1 mo · On-site

  • Currently leading operations at Zolo, a role I took up recently.
  • Managing Pan India Hotel Operations(120+ properties)
  • Responsible for overseeing the overall management and maintenance of facilities, ensuring safety and efficiency.
  • Managing budgets, expenses, and contracts, focusing on cost-effective operations.
  • Skilled at negotiating contracts for optimal delivery and cost savings.
  • Streamlining procurement processes, from indent to PO issuance and payment.
  • Supporting safety policies and physical security management.
  • Managing contracts and agreements with admin vendors and implementing cost control initiatives.
  • Proficient in purchases, asset management, import and export processes, and audit-related activities.
  • Skilled in conceptualizing and executing events.
  • Collaborating closely with HR and Finance teams for budgeting and internal audits.
Manpower HandlingClient ServicesBudget ManagementOperations ManagementFacility Management

Impact analytics

2 roles

Operations Manager

Jul 2023 – Sep 2023 · 2 mos · Bengaluru, Karnataka, India

Manager-Facility and Administration

May 2022 – Aug 2023 · 1 yr 3 mos · Bengaluru, Karnataka, India

  • Oversee the overall management and maintenance of facilities, ensuring they are safe, well-maintained, and operating efficiently.
  • Manage and monitor facility budgets, expenses, and contracts, ensuring cost-effective operations.
  • Responsible for end-to-end travel and accommodation management for employees(Visa/ flight bookings/ transport management/ Hotel Bookings) for both International and Domestic.
  • Responsible for  MIS/Travel Insurance/Issuance of Forex cards during International travels.
  • Responsible for Day to day Functioning of the office.
  • Directing, coordinating, and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, and recycling.
  • Negotiating contracts to optimize delivery and cost savings
  • Initiating the procurement process from indent to PO issuance to payment.
  • Support on Safety policies of the company, Physical Security Management.
  • Cafeteria Management.
  • Managing Contracts and Agreements of all the Admin Vendors Cost control initiatives.
  • Purchases and Asset Management, Import and export process, Audit related activities.
  • Conceptualization of events and execution.
  • Closely working with the HR Team for onboarding & Offboarding of the employees.-Closely working with the Finance team for travel budgeting.
  • Closely working with the Internal Auditor during Audits- ISO-27001/SOC 2.
Team LeadershipOperations ManagementClient RelationsOffice AdministrationFacility Management (FM)Employee Relations+4

Compass group

Unit Manager- Operations

Dec 2021 – Apr 2022 · 4 mos · Bengaluru, Karnataka, India

  • Managing the Key Account of Mercedes Benz & Daimler Truck Innovation Center India.
  • Managing a team of over 100+ People.
  • Organizing and execution of Corporate Events.
  • Projects, pre-openings, mobilization and designs and development of corporate food spaces.
  • P & L ownership.
  • Training and development of the employees and the new hires.
  • Customer Relationship Management.

Cinépolis india

Assistant Operations Manager

Jan 2021 – Dec 2021 · 11 mos · Bengaluru, Karnataka, India

  • Managing a team of 30+ employees.
  • Vendor Management.
  • SOP implementations.
  • Crowd Management
  • Food Designs and Cinema exhibitions.

Itc hotels

Head Bartender

Jul 2019 – Jan 2021 · 1 yr 6 mos · Kolkata, West Bengal, India

Hyatt regency

2 roles

Bartender

Jun 2017 – Jul 2019 · 2 yrs 1 mo · Kolkata, West Bengal, India

Industrial Trainee

Nov 2015 – Apr 2016 · 5 mos · Kolkata, West Bengal, India

Education

International Institute of Hotel Management

Bachelor’s Degree — Hospitality Administration/Management

Jul 2014 – Jun 2017

SOUTHEND SCHOOL , KOLKATA

ISC

Wine and Spirits Educational Trust

Level 1 & 2 Qualified — Beverages

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