Sunitha Mani

Operations Associate

Bengaluru, Karnataka, India16 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

25% cost optimization through strategic vendor management.
40% process efficiency improvement via digital transformation.
Supported C-suite executives during critical business transformations.

Stackforce AI infers this person is a Technology Operations Manager with expertise in process optimization and vendor management.

Contact

Skills

Core Skills

Vendor ManagementProcess AutomationExecutive SupportVendor CoordinationCrisis ManagementGlobal OperationsProcess ImprovementOperational Coordination

Other Skills

Operations ManagementOperations AdministrationCommercial OperationDaily Operations ManagementCost OptimizationOperational EfficiencyExecutive ServicesPersonal AssistanceCustomer Relationship Management (CRM)AdministrationBusiness PlanningFacility Management (FM)Microsoft ExcelSupport ServicesAdministrative Assistance

About

Business Operations Manager | 13+ Years Driving Process Excellence at Fortune 500 Companies Currently leading end-to-end operations at Josys India, managing 50+ vendor relationships and delivering measurable business impact: -25% cost optimization through strategic vendor management -40% process efficiency improvement via digital transformation -₹2+ crores annual operations with 99% accuracy Career Highlights: -Supported C-suite executives at VMware during critical business transformations -Streamlined operations at EMC2, reducing approval cycles by 35% -Led pandemic response initiatives maintaining continuity for 500+ employees -Core Expertise: Vendor Management | Process Automation | Cross-functional Leadership | Digital ---- Transformation | Stakeholder Management What I Bring: Strategic thinking meets operational excellence. I turn complex processes into streamlined workflows that scale with business growth.

Experience

16 yrs 3 mos

Total Experience

2 yrs 3 mos

Average Tenure

4 yrs

Current Experience

Josys

Associate Operations Manager

May 2022 – Present · 4 yrs · Bengaluru, Karnataka, India · On-site

Operations Manager | May 2022 – Dec 25
Leading end-to-end business operations for a growing technology services company, managing 50+ vendor relationships and driving process optimization initiatives.
Vendor Management Excellence: Spearheaded vendor management processes including SOWs, NDAs, and VSAs, resulting in improvement in vendor compliance and cost optimization
Process Automation: Streamlined onboarding processes and health insurance enrollment,
Financial Operations: Managed payment coordination and invoice processing worth maintaining 99% accuracy in vendor payments
Digital Transformation: Led BGV process digitization, improving completion
Stakeholder Management: Coordinated cross-functional teams across Finance, HR, and IT departments, ensuring seamless operational delivery
Employee Engagement: Organized 20+ team events and engagement activities, improving employee satisfaction scores
Documentation & Compliance: Maintained comprehensive employee and vendor documentation systems, ensuring 100% audit compliance

Operations ManagementOperations AdministrationCommercial OperationDaily Operations ManagementVendor ManagementProcess Automation

Vmware

Senior Administrative Assistant

Oct 2018 – May 2022 · 3 yrs 7 mos · Bengaluru, Karnataka, India · On-site

Provided executive support to SVP and COO while managing complex administrative operations for a global technology leader.
Executive Partnership: Supported C-suite executives with strategic calendar management, international travel coordination, and board meeting logistics
Vendor Coordination: Managed contractor employee processes, working with 15+ vendors to ensure seamless resource allocation
Technology Integration: Utilized Concur for expense management, processing 200+ expense reports monthly with 99.5% accuracy
Crisis Management: Actively participated in pandemic response initiatives, supporting remote work transition
Event Management: Coordinated large-scale corporate events and all-hands meetings for 300+ attendees
Operational Efficiency: Implemented petty cash management systems

Executive ServicesPersonal AssistanceCustomer Relationship Management (CRM)AdministrationExecutive SupportVendor Coordination

Emc

Executive Assistant

Sep 2015 – Oct 2018 · 3 yrs 1 mo · Bengaluru, Karnataka, India · On-site

Managed executive operations and vendor relationships for senior leadership team.
Global Operations: Coordinated domestic and international travel logistics, managing budgets e
Process Improvement: Streamlined PO processing and invoice submission workflows, reducing approval cycle time
Vendor Management: Established strong relationships with 10+ event management and travel vendors
Financial Oversight: Processed and approved expenses on behalf of Director, maintaining strict budget compliance

Executive ServicesBusiness PlanningOperations ManagementFacility Management (FM)Global OperationsVendor Management

Target

Team Assistant

Apr 2014 – Jun 2015 · 1 yr 2 mos · India · On-site

1.Handling senior Group Manager calendar in Marketing Pyramid.
2.Calendar maintenance & contacts database
3.Booking meeting / board rooms/Telepresence in MPLS.
4.Scheduling meetings (Domestic & International) and timely communication to ensure smooth coordination
5.Assisting in day to day administrative and operational duties

Microsoft ExcelSupport ServicesAdministrative AssistanceAssistants

Ibm

Executive Assistant

Mar 2012 – Apr 2014 · 2 yrs 1 mo · Manyatha Tech Park · On-site

Provided comprehensive administrative support to Director-level leadership.
Strategic Support: Managed complex calendar coordination and database management for senior leadership
Travel Management: Coordinated domestic and international travel arrangements with focus on cost optimization
Operational Coordination: Facilitated internal communication and coordination across multiple departments

Executive ServicesBusiness PlanningOperations ManagementOperational Coordination

Ibm daksh

Customer Service Representative

May 2010 – Mar 2012 · 1 yr 10 mos · Bangalore-MTP · On-site

Delivered exceptional customer service for LLOYDS Banking UK, handling complex financial queries.
Customer Relations: Managed 50+ customer interactions daily, maintaining 95% customer satisfaction rating
Financial Advisory: Provided payment planning guidance and resolved complex banking complaints
Performance Excellence: Consistently exceeded quality metrics and call resolution targets

Hr pvt ltd.

HR Consultant

Aug 2009 – Feb 2010 · 6 mos · Bangalore

Job Description:
Sourced for candidates using various portals,
Reference from selected candidates
Conducted phone screening to bring in house the best talent.
Successfully collaborated with Client to schedule interviews for recruiting candidates.