Mehak Suri — Customer Success Manager
Customer Success and Account Management specialist with 5+ years of experience at Bharti Airtel, managing high-impact enterprise accounts. I’ve led digital communication strategies across CPaaS channels—Voice, SMS, and WhatsApp ensuring growth among key accounts. With a strong focus on customer-centricity, I manage the full customer lifecycle, ensure SLA adherence, and Growth. Skilled in building long-term relationships with top-level decision-makers, aligning business goals with technology solutions, and leading teams toward operational excellence. I’m driven by results, collaboration, and continuous innovation.
Stackforce AI infers this person is a Customer Success Manager specializing in SaaS solutions for enterprise clients.
Location: Gurugram, Haryana, India
Experience: 6 yrs
Skills
- Customer Success
- Account Management
Career Highlights
- Achieved over 200% revenue growth in CPaaS solutions.
- Expert in managing high-impact enterprise accounts.
- Strong focus on customer-centric strategies and operational excellence.
Work Experience
airtel
Customer Success Manager | CPaaS Expert | Driving Growth for Enterprise Clients (3 yrs 10 mos)
Account Manager (2 yrs 2 mos)
Education
Master of Business Administration - MBA at Amity University
at Kurukshetra University
