Pujit Dua

Product Manager

Gurgaon, Haryana, India6 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in data analytics and digital product optimization.
Proven track record in stakeholder management and strategic analysis.
Strong background in customer experience and journey enhancement.

Stackforce AI infers this person is a Fintech professional with expertise in data analytics and digital product management.

Contact

Skills

Core Skills

Data AnalyticsProject ManagementCustomer ExperienceProblem SolvingStrategic AnalysisBusiness StrategyCommunicationSoftware Development

Other Skills

Agile MethodologiesAnalytical SkillsBig DataBusiness Intelligence (BI)CC++Chrome extension developmentClouderaComputer ScienceCritical ThinkingCustomer JourneysData AnalysisData VisualizationFinancial AnalysisHadoop

About

In this role I will be working closely with product colleagues in International Insurance services Group and with Marketing colleagues to drive growth, and marketplace differentiation for International insurance product offerings. I will be responsible for improving digital acquisition efficiency on Amex-owned properties through analysis, experimentation and deployment of optimized on-site experiences and for partnering with business partners and vendors to effectively scale up the digital experience optimization program with complete quality control.

Experience

American express

5 roles

Manager - Digital Product Analytics

Aug 2025 – Present · 7 mos

Manager - Digital Product Analytics

Promoted

Sep 2024 – Aug 2025 · 11 mos

Stakeholder ManagementSQLStrategic ThinkingProject ManagementProduct RequirementsPresentations+9

Assistant Manager, International Insurance Analytics

Aug 2022 – Sep 2024 · 2 yrs 1 mo

Customer ExperiencePresentation SkillsData AnalyticsProblem SolvingData VisualizationCommunication+8

Assistant Manager, Finance Data Science and Analytics

Promoted

Feb 2022 – Aug 2022 · 6 mos

Strategic Analysis - Card Fee Reversals (INDIA)
Card Fee Reversal has been prominent throughout majority of the Asian markets and this behavior has been observed pre and post pandemic and ideally is not driven only by Pandemic situations.
Performed a strategic analysis on India market and studied various metrics which included CM tenure, Average Spend and Attrition Factors. Recurring Reversals were also taken into account when studying the high tenured CM base.
The detailed study was shared with Finance LFO teams and was also presented to John Standring (EVP - Enterprise Transformation Team) and Sanjay Khanna (COO & Interim CEO - American Express National Bank India) to take impactful marketing decisions to decrease the fee reversals.
Acquisition Elasticity - US Consumer Card Members
Objective was to enable the Business Units to estimate the impacted acquisitions applications by making adjustments to the Sentinel cut-offs and risk underwriting cutoff at Product X Channel level. Targeted True Prospect acquisition across majority of the cards in US.
Collaborated with Sentinel and Risk team to understand the customer gaming and underwriting process in detail to conduct the analysis.
Non Project Work
Lead a transition of Mobile Wallet Tracking solutions to the Digital wallets tech team. Provided consultancy support regarding the data and the process execution.
Supported my broader team in inter cluster migration of India data under India Data Localization project. Got recognitions from senior leadership for guiding the team members to properly carry out the migration.
Conducted SQL/Hive sessions on Basics and Advanced level across JAPA, EMEA and APAC regions. Got a rating of 9.5 out of 10 for the overall sessions.
Supporting colleagues working in different teams on SQL and internal platforms.

Presentation SkillsData AnalyticsProblem SolvingData VisualizationCommunicationOral Communication+5

Programmer Analyst, Finance Data Science and Analytics

Jul 2019 – Feb 2022 · 2 yrs 7 mos

Mobile Wallets Tracking
Responsible for creating monthly production reports specifically targeting Digital Payments vertical and
providing consultation to the partners teams across US to interpret various KPIs available to them.
Designed and delivered high quality scorecards, business insights suites and scalable solutions in a
timely manner primarily focusing on Mobile Payments through Digital Wallets.
Re-designed mobile wallet ODL to make it more self sufficient towards data quality issues so as to
maintain the accuracy of metrics.
Cross Functional Support
Worked as a resource for cross functional team and created demographic information for
Supplementary cards for majority of the EMEA markets.
Ensured Top notch data quality and performed cross validations and data checks so as to ensure the
proper alignment of supplementary data with basic card data.
Supported Digital wallet launches across various international markets for accurate Contractual and
Payments Reporting.

Data AnalyticsProblem SolvingData VisualizationCommunicationOral CommunicationPresentations+2

Capgemini

Business Intelligence Intern

Jan 2019 – Apr 2019 · 3 mos · Bengaluru, Karnataka, India

Learned various concepts of Big Data by putting learning into practice and understood the significance of data driven decision making.
Gained Hands-on experience working on various Hadoop frameworks like Hive, Sqoop and Spark.
Understood the importance of data preprocessing (imputations, cleansing) before putting into Analysis phase. Used Talend for data pre-processing.
Performed analysis on UK Road accidents dataset. Determined various scenarios in which accidents were more likely to happen. Visualized the dataset on Tabuleau to support hypothesis and findings.

Data AnalyticsProblem SolvingData VisualizationPresentationsComputer Science

Intcreo labs pvt ltd

Software Development Intern

Jun 2017 – Jul 2017 · 1 mo · Virtual

Built a Google chrome based Extension for a US based client to support their in house built web application.
Was responsible for End to End development of the product including Front End, Scripting, Backend.
Got an exposure to work on AWS Elastic Beanstalk and Amazon S3 to host and store information.

Computer Science

Newsbytes

Digital Marketing Intern

Jun 2016 – Jul 2016 · 1 mo · Virtual

I was responsible for marketing the bot which can be installed on the Facebook messenger. And you can check for latest happenings and news directly from your Facebook messenger by sending bot a message about what kind of news you want to have.