Surbhi Agarwal — Co-Founder

I have over 11 years of experience working in Sales. My last role was as Sales Director at Spyne, where my core job was to introduce Spyne's platform globally and on-board high ticket accounts. I worked closely with the Product team to roll out custom solutions for clients. Previously, I worked at Meero Technologies and FedEx Express where I- 1. Developed and delivered Strategic business focused solutions 2. Worked on Opportunities that involve cross functional / interdivisional project teams and alliance partners 3. Focus on new business and Exceeding targets for Incremental growth / Hunting and Farming 4. Leading and Controlling structured negotiation process 5. Develop realistic, profitable and sustainable financial proposals 6. Initiate and Lead the design and development of business tailored solutions using innovative technology 7. Lead end-end Sales cycle, devise Sales region specific Sales strategy and follow up with relevant Sales methodology 8. Have grown revenues from 0-1-10(0 to 500k$+ ARR) 9. Led Sales forecasting and Sales Enablement I have led teams varying from 5-12 in number, and have an experience in opening varied geographies (SEA/ME/EU). Outside of work, I enjoy travelling, and reading books, and meeting new people over a cup of coffee! Feel free to reach out at surbhiagarwalr@gmail.com

Stackforce AI infers this person is a Sales Leader with expertise in Digital Transformation and Business Development in the SaaS industry.

Location: Gurgaon, Haryana, India

Experience: 14 yrs 7 mos

Skills

Digital Transformation
Cross-functional Team Leadership
Sales Management
Customer Relationship Management (crm)
Business Development
Account Management

Career Highlights

Over 11 years of experience in Sales.
Successfully introduced platforms and onboarded high ticket accounts.
Led teams across varied geographies.

Work Experience

Confidential

Entrepreneur (11 mos)

ECHO Search

Principal Consultant (6 mos)

Schindler India

Regional Head- Digital Services (5 mos)

ECHO Search

Consultant (4 mos)

Career Break

Full-time parenting (1 yr)

Spyne

Associate Director Of Sales (8 mos)

Meero

Head of Sales, Meero India (2 yrs)

Key Account Manager (9 mos)

Dosa Crew

Entrepreneur (1 yr 7 mos)

Career Break

Voluntary work (1 yr 11 mos)

FedEx Express India

Global Account Manager (1 yr 9 mos)

Senior Account Executive (2 yrs 1 mo)

Account Executive (1 yr 5 mos)

Associate Account Executive (1 yr 1 mo)

Education

Business at Michigan State University

Post Graduate Program - MBA at Alliance Business School

Bachelor of Commerce at Ethiraj College For Women

Surbhi Agarwal

Co-Founder

Gurgaon, Haryana, India14 yrs 7 mos experience

Key Highlights

Over 11 years of experience in Sales.
Successfully introduced platforms and onboarded high ticket accounts.
Led teams across varied geographies.

Stackforce AI infers this person is a Sales Leader with expertise in Digital Transformation and Business Development in the SaaS industry.

Contact

Skills

Core Skills

Digital TransformationCross-functional Team LeadershipSales ManagementCustomer Relationship Management (crm)Business DevelopmentAccount Management

Other Skills

Change ManagementCold CallingContract NegotiationCross-team CollaborationCustomer ExperienceCustomer RetentionCustomer SatisfactionCustomer ServiceGTMInternational SalesInternet of Things (IoT)LeadershipLogisticsNew Business DevelopmentOperations Management

About

Experience

Confidential

Entrepreneur

Apr 2025 – Present · 11 mos · Gurugram, Haryana, India

Echo search

Principal Consultant

Sep 2024 – Mar 2025 · 6 mos · Gurugram, Haryana, India · On-site

Schindler india

Regional Head- Digital Services

Mar 2024 – Aug 2024 · 5 mos · Gurugram, Haryana, India · On-site

Rejoined workforce as part of Schindler’s "Return to Work" 6 month program, designed for women returning after a career break(March '24-Sep '24).
1/ Digital Transformation Leadership: Spearheaded efforts to enhance elevator connectivity and remote monitoring across multiple regions, significantly improving service efficiency and operational performance
2/ Sales Collaboration & Training: Worked closely with regional sales teams to drive the adoption of Digital Media Services (DMS). Delivered targeted trainings to deepen understanding of product offerings and supported sales efforts through active participation in client sales meetings
3/ Connectivity Awareness Training: Conducted extensive training sessions to raise awareness about the importance of connectivity among the entire regional population, aligning teams with digital transformation goals
4/ Strategic Technology Adoption: Led the implementation of IoT solutions, optimizing elevator performance and customer experience through innovative digital strategies
5/ Data-Driven Decision Making: Utilized advanced analytics to guide strategic decisions, resulting in enhanced operational efficiency and a reduction in elevator downtime
6/ Cross-Functional Leadership: Managed and aligned cross-functional teams, including Digital Engineering Technicians (DETs) and Customer Engineers (CEs), to achieve key connectivity and digital transformation objectives

Digital TransformationInternet of Things (IoT)Cross-functional Team LeadershipChange ManagementTalent DevelopmentCross-team Collaboration

Echo search

Consultant

Oct 2023 – Feb 2024 · 4 mos · Gurugram, Haryana, India · On-site

Career break

Full-time parenting

Sep 2022 – Sep 2023 · 1 yr · Gurugram, Haryana, India

Parenting Break- Caregiving

Spyne

Associate Director Of Sales

Dec 2021 – Aug 2022 · 8 mos · Gurugram, Haryana, India

My role is to manage end-to-end Sales cycle and introduce Spyne's platform in their businesses, by understanding client needs and engage in a Consultative Selling environment.

Sales ManagementCustomer Relationship Management (CRM)International SalesNew Business DevelopmentTeam LeadershipSales Strategy+7

Meero

2 roles

Head of Sales, Meero India

Promoted

Nov 2019 – Nov 2021 · 2 yrs

I was one of the first 2 employees to have started Meero India's journey. Worked closely and largely on Food and Real Estate industries, spanning to e-commerce eventually. Owned complete customer journey: Cold reachouts till closure of account/ re-negotiations/contract renewals/ handling client escalations/Team handling

Sales ManagementCustomer SatisfactionContract NegotiationTeam LeadershipSales StrategyPricing Strategy+5

Key Account Manager

Jan 2019 – Oct 2019 · 9 mos

Dosa crew

Entrepreneur

Aug 2017 – Mar 2019 · 1 yr 7 mos · Chandigarh, India · On-site

Launched and led an independent QSR venture offering 101 types of fusion dosas — built ground-up from concept to operations.
Key responsibilities & highlights:
⁠ ⁠Developed the entire business model, brand identity, and operations strategy
⁠ ⁠Managed sourcing, warehousing, vendor negotiations, online presence on food delivery platforms, staffing, and day-to-day operations
⁠ ⁠Hit operational break-even in under 18 months through focused local marketing and customer experience
⁠ ⁠Signed first franchise deal in Zirakpur in early 2019, with planned expansion in H1 2019
⁠ ⁠Made the strategic decision to wind down the business at the onset of COVID-19 due to sector uncertainty and early-stage cash risk
What it taught me:
This chapter sharpened my risk appetite, decision-making skills, and real-time leadership. It gave me hands-on exposure to building something from scratch, managing teams, and knowing when to pivot or pause for long-term sustainability. It was a powerful entrepreneurial stretch that shaped how I think, lead, and adapt.

Career break

Voluntary work

Jan 2017 – Dec 2018 · 1 yr 11 mos · Gurugram, Haryana, India

Fedex express india

4 roles

Global Account Manager

Mar 2015 – Dec 2016 · 1 yr 9 mos

Ownership of National and Global Pharmaceutical accounts contributing >1MM$ ARR ---> Responsible for account growth, Cross and Up-selling, collaborated with internal and external stakeholders to drive SOPs, Consultative selling approach to gain client confidence and to maintain a healthy client association with FedEx.