Eugenee L.

Project Manager

Los Angeles, California, United States7 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in exceeding project goals.
Expert in managing candidate experience and onboarding.
Strong communicator with a focus on relationship building.

Stackforce AI infers this person is a SaaS professional with expertise in Talent Acquisition and Project Management.

Contact

Skills

Core Skills

Project ManagementHuman Resources (hr)Talent AcquisitionClient Services

Other Skills

Adobe PhotoshopAsanaBuild Strong RelationshipsCandidate ExperienceClient ManagementCommunicationCommunicationsConversational FrenchCorporate CommunicationsCreative Problem SolvingCreative StrategyCreative WritingCross-functional CollaborationsCustomer ServiceEnd-to-End Project Management

About

👉🏻 Type A when it comes to work 👉🏻 Type B for everything else ❓ What do you get when you combine the two professionally? A friendly and (mostly) chill human who will meet/exceed expectations while keeping others accountable for completing tasks, meeting deadlines, and staying organized ✌🏻 📣 If you're interested in any of the career opportunities at Duolingo, please check out the open roles and directly apply on https://careers.duolingo.com/ 📣 🚨 Everything I share on this platform is solely my own thought/opinion and does not reflect the stance of any current or past employer 🚨

Experience

7 yrs 6 mos

Total Experience

1 yr 10 mos

Average Tenure

3 yrs 9 mos

Current Experience

Duolingo

2 roles

Project Manager, People Operations

Nov 2023 – Present · 2 yrs 6 mos · Pittsburgh, Pennsylvania, United States · Hybrid

Currently supporting the following sub-teams within the People Org:
Global Immigration & Mobility
Compensation & Benefits
People Operations

Project ManagementHuman Resources (HR)Operational ExcellenceProcess Excellence

Program Manager, Candidate Experience

Aug 2022 – Nov 2023 · 1 yr 3 mos · Pittsburgh, Pennsylvania, United States · Hybrid

Established the foundation and built the systems and processes for the coordination team to ensure consistent support for all university and business hiring
Led travel coordination, expense reports, calendar management, and coordination of office space for candidate travel & site visits
Owned system administration, executed contract renewals, and maintained vendor relationships for the following technical and non-technical tools: Prelude, HackerRank, CodeSignal, Ethn.io, Uber for Business, Navan, SwagUp, BuiltIn
Facilitated and executed process and operational changes between Talent Acquisition and Engineering Orgs related to candidate experience and the interview process

Project ManagementSystem AdministrationVendor ManagementProcess ImprovementHuman Resources (HR)

Netflix

Talent Experience & Operations

Apr 2021 – Jul 2022 · 1 yr 3 mos · Los Angeles, California, United States

Supported recruiting efforts in Finance & Operations, HR (R4R), Legal, and Contingent Talent in UCAN - scheduled/completed ~80 virtual/onsite interview requests weekly while serving as a "candidate experience consultant" to Talent Acquisition partners and hiring managers
Helped train/develop new Talent Coordinators in UCAN/LATAM - planned, improved, and created new resources for future onboarding/hiring
Served as the informed captain for the LA team on project initiatives around candidate experience for the future of interviews (onsite interviewing, traveling candidates) and created new workflows, and trained Talent Coordinators and Talent Acquisition Partners accordingly
Served as the LA lead in the focus group surrounding the tools, systems, operations, and workflow for Talent Coordinators
Events Team (LA + LA Animation) - organized quarterly team events to boost team/employee morale
EXTRA (ERGs): AEN, Women@Netflix, Mental Health

RecruitingTrainingEvent PlanningCandidate ExperienceTalent AcquisitionProject Management

Chownow

Account Manager - Onboarding

Apr 2020 – Mar 2021 · 11 mos · Los Angeles, California, United States

Scheduled and completed ~300 onboarding & training emails, phone calls, texts, and video conferencing calls across all timezones in North America weekly, multi-tasking and effectively prioritizing account urgency in a dynamic, demanding environment
Served as the initial and main point of contact for new clients (welcoming, briefing, strategizing, tracking, and updating client assets throughout the onboarding period)
Built and maintained strong relationships with restaurant partners and collaborated with internal stakeholders in a highly professional, “client service orientation” environment, providing white glove service to efficiently onboard clients to the ChowNow platform
Managed, consulted, troubleshot, and guided 40+ clients from onboarding to launch daily - helped local restaurants across North America transform their businesses through online ordering, generating over $1,000,000 in order revenue
Highlights from my first three months at the company ***
Month 1: 150% exceeded launch goal
Month 2: 140% exceeded launch goal — 350% increase from month 1
Month 3: 100% met launch goal — 420% increase from month 1, 168% increase from month 2
1400% exceeded goal in upsell opportunities in months 1-3 combined
Received the “Top Dog Award” and recognized company-wide within the first 3 months of being hired; a company award given to one individual of the quarter who acts as an ambassador to the recruiting team

Client ManagementOnboardingTrainingClient Services

Pepperdine university

Student Activities & Recruiting Lead Manager

Aug 2017 – Apr 2019 · 1 yr 8 mos · Malibu, California

Recruited and promoted to lead manager within 6 months for having high organization skills and strong oral & written communication skills
Facilitated and successfully sourced, scheduled, and hired four new office coordinators via Handshake
Advertised and increased school involvement by the creation of charts, forms, and posters regarding upcoming student activities
Assisted managers by managing files, records and maintaining calendars
Managed all communication and marketing regarding student life and activities to students, parents, and guests

RecruitmentCommunicationEvent PlanningHuman Resources (HR)