Namrata Bhagat — Operations Associate
Experienced professional with a passion for learning, growth, and customer-centric solutions. Over the past 8+ years, I have gained expertise in customer training and development, helping clients and teams unlock their full potential. Currently, as a Team Lead for the Learning and Development team at Zoominfo, I lead the Chennai team focused on delivering high-quality customer training programs. I thrive in collaborative environments and believe in fostering strong relationships to drive success and continuous improvement. With a foundation in customer services and team leadership, I am dedicated to empowering teams, driving operational excellence, and contributing to the overall success of the business.
Stackforce AI infers this person is a SaaS Learning and Development leader with a strong emphasis on customer training.
Experience: 8 yrs 9 mos
Skills
- Leadership
- Training
Career Highlights
- Over 8 years of expertise in customer training.
- Proven leadership in Learning and Development.
- Strong focus on customer-centric solutions.
Work Experience
ZoomInfo
Regional Team Lead, Learning and Development (customer training) (1 yr 11 mos)
Learning and Development Manager II (1 yr 3 mos)
Freshworks
Onboarding Specialist - Digital Adoption (1 yr 11 mos)
Symantec
End point security (3 yrs 8 mos)
Education
Human Resourse Management - MBA at SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Bachelor of Technology - BTech at Visvesvaraya Technological University
Physics at Kendriya Vidyalaya
