P

Prashanth Kumar K

Director of Engineering

Bangalore, Karnataka, India12 yrs 5 mos experience
Highly Stable

Key Highlights

  • 12 years of experience in IT consulting.
  • Expert in ITIL and Agile methodologies.
  • Strong background in system administration and infrastructure management.
Stackforce AI infers this person is a seasoned IT consultant specializing in infrastructure management and system administration.

Contact

Skills

Core Skills

It Infrastructure ManagementProject ManagementIt Infrastructure OperationsSystem AdministrationIt ComplianceSystems DesignIncident Management

Other Skills

Agile MethodologiesBAUChange ManagementCloud ComputingCompliance (GRC)Compliance and Implementation PlansCreative Problem SolvingDesktop Support ManagementEnd user support (EUC)GovernanceHelp Desk SupportIBM BigFixIT Asset ManagementIT OperationsIT Operations Management

About

I am a meticulous Technical Consultant who thrives on building rapport with noteworthy clients, offering a successful career history spanning 12 years as an IT Professional. Team player offering dynamic personality who cultivates valuable relationships with lucrative clients, working with clients to understand their needs and to agree the scope of each consulting project. I have built a strong career across reputable organizations such as Iron Mountain (Desktop Engineering IMS Team Manager), Optum Global (Technical Consultant), FIS Global (Lead Senior - System Administrator), and Flipkart (Senior System Administrator), among others. Experience & professional highly skilled in installation and upgrade projects and assistance usually charged with Windows Server Management, installing, supporting, migration and OS upgradation, and maintaining servers and other computer systems, and planning for and responding to service outages and other problems, Patch management & Vulnerability remediation, Implementing, Investigate, troubleshoot, and resolve technical issues that customers are experiencing, Assists clients in resolving technical issues and optimizing the use of products or services and delivering status of IT infrastructure support services and Leading team & Tech lead for various functional originations. I take pride in optimizing IT operations, ensuring system reliability, and implementing best practices across ITIL and Agile methodologies. I have also led technical teams and been instrumental in creating SOPs, driving team and tech projects Administration, Configuration Management, and Technical Documentation initiatives. My approach is both strategic and hands-on, with strong experience in infrastructure computing, ITSM processes, and driving continuous improvement through proactive service delivery. Credentials such as Microsoft Azure Administrator and VMware certifications reflect a commitment to advancing technical expertise.   An individual responsible for maintaining a Multi-Users,AD /Group/OU & Computer system, Windows Servers and Endpoint security, Patch and Vulnerability management and among others.

Experience

Iron mountain

Desktop Engineering - IMS Team Manager

Dec 2024Present · 1 yr 3 mos

BAUIT Infrastructure ManagementCompliance and Implementation PlansProject CoordinationSystems DesignIT Compliance+25

Optum

Technical Consultant

Oct 2022Feb 2024 · 1 yr 4 mos

ServiceNow AdministrationBAUIT Infrastructure OperationsIT operationsOperations ManagementIT Infrastructure Management+21

Fis

Lead- Senior System Administrator

Apr 2017Sep 2022 · 5 yrs 5 mos · Bengaluru, Karnataka, India

ServiceNow AdministrationSecurity Patch Managementsystem managementSystems DesignIT CompliancePatch Management+14

Flipkart

Senior System Engineer

Aug 2015Apr 2017 · 1 yr 8 mos · Bengaluru, Karnataka, India

ServiceNow AdministrationSystems DesignITIL ProcessITIL Process ImplementationTechnical DocumentationIncident Management+1

Proteam solutions private limited

System Administrator

May 2014Jul 2015 · 1 yr 2 mos · Bengaluru, Karnataka, India

ITIL ProcessAgile Methodologies

Centris infotech services private limited

Junior System Administrator

Nov 2013Apr 2014 · 5 mos · Bengaluru, Karnataka, India

Krisfo infotech solutions pvt ltd

System Administrator

Oct 2012Nov 2013 · 1 yr 1 mo

Education

Mewar University

BCA — Computer Science

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