V

Vinayak Bhat

Product Manager

Pune, Maharashtra, India15 yrs 9 mos experience
Highly Stable

Key Highlights

  • Proven expertise in Workforce Management and Technical Leadership.
  • Strong background in IT Infrastructure Management and DevOps.
  • Certified ITIL V3 Professional with a focus on Product Support.
Stackforce AI infers this person is a Technical Lead in IT Services with a strong focus on Infrastructure and Workforce Management.

Contact

LinkedIn

Skills

Core Skills

Workforce ManagementTechnical LeadershipProduction SupportInfrastructure Management

Other Skills

Product Supportsmartsyncreal time adherenceRTARed Hat LinuxMicrosoft AzureSQLBMC Control-MCommunicationITILEnglishMainframeProject ManagementRoot Cause AnalysisUnix

About

Experienced Assistant Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Sales, IT Infrastructure Management, DevOps, Root Cause Analysis, Team Leadership, Techincal Leader, Infrastructure Management, Communication and English. Strong consulting professional with a Bachelor of Computer Applications focused in Computer Applications. And certified ITIL V3 Professional. Technical Leadership And Team Leadership by applying ITIL principles in Product Support. Also have expertise in Workforce Management, L3 certified in concepts like SmartSync, Reat Time Adherence(RTA), with Knowledge and experience of Working in TimeOff concepts, Scheduling and Forecasting,Etc.

Experience

15 yrs 9 mos
Total Experience
3 yrs 11 mos
Average Tenure
3 yrs 10 mos
Current Experience

Nice ltd

Technical Lead

Jul 2022 – Present · 3 yrs 10 mos · Pune, Maharashtra, India

  • Technical Lead for WFM Product Support
Workforce ManagementProduct SupportTechnical Leadership

Tata consultancy services

Assistant Consultant

Apr 2021 – Jul 2022 · 1 yr 3 mos · Pune, Maharashtra, India

Tech mahindra

2 roles

Technical Lead

Promoted

Apr 2019 – Apr 2021 · 2 yrs · Pune, Maharashtra, India

  • Worked as a Technical Lead for Infra/Production Support project.
Technical LeadershipProduction Support

Senior Software Engineer

Aug 2014 – Mar 2019 · 4 yrs 7 mos · Pune, Maharashtra, India

  • Worked as Senior Software Engineer in Production and Infra Support
Production SupportInfrastructure Management

Infosys

Senior Process Executive

Jul 2010 – Aug 2014 · 4 yrs 1 mo · Pune, Maharashtra, India

  • Worked as Production Support Engineer in this role.
Production Support

Education

BELGAUM Jobs

Bachelor of Computer Applications — Computer Applications

Jan 2007 – Jan 2010

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