Indu Gupta

CEO

United Kingdom23 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 15 years of experience in lead generation.
Expert in client management and project solutions.
Strong background in sales and marketing strategies.

Stackforce AI infers this person is a seasoned professional in SaaS with a focus on client management and project strategy.

Contact

Skills

Core Skills

Client ManagementProject ManagementProduct StrategyLead GenerationCustomer ServiceBusiness Analysis

Other Skills

budgetingclient engagementclient interactionclient satisfactioncustomer engagementforecastingmarketing strategyresource managementsales strategytechnological solutions

About

With over 15 years of experience in various industries, I have mastered lead generation and client management skills. I have acquired in-depth knowledge of various project and resource management practices that has helped me to develop solutions for medium and large-scale organizations. During my career, I have worked closely with the sales and marketing professionals to prepare customized deliverables for clients as per their specific needs. Additonally, I have attended an advanced network marketing course which has enabled me collaborate with the product development team and ideating innovative solutions. As a Senior Manager, Marketing at Saviom, I lead the pre-sales team for European and American regions. I also participate in formulating sales and marketing strategies for the organization along with the management team. Being an avid learner, I aim to expand my horizons and showcase exemplary leadership and problem-solving skills to help Saviom reach greater heights, enhance their clientele, and improve their workflow efficiency.

Experience

Saviom software

2 roles

Senior Manager

Promoted

Sep 2013 – Present · 12 yrs 6 mos · United Kingdom

I have been associated with Saviom since its inception and I have been closely associated with the management team. Some of my key responsibilities include;
· Product strategy and development for Saviom’s resource management and project portfolio management software.
· Understanding clients’ needs and concerns to provide a custom solution that can help them combat their challenges.
· Pipeline management, client management, onboarding and implementation support throughout the project life cycle.
· Potential lead nurturing of Fortune 500 companies through demos and consultation.
· Brainstorming with the product development team to develop innovative solutions and integrating game-changing upgrades into the software

lead generationclient managementproject managementresource managementsales strategymarketing strategy+2

Consultant

Jul 2004 – Sep 2013 · 9 yrs 2 mos · United Kingdom

Part of the core sales and marketing team responsible for lead generation and follow-ups
Perform in-depth analysis of client requirements to suggest long term technological solutions
Managing clients’ interaction with the product support and sales team by arranging product demo and consultation to improve their engagement experience

lead generationclient interactiontechnological solutionsLead GenerationClient Management

British gas

Customer Advisor

Apr 2003 – Jun 2004 · 1 yr 2 mos · Cardiff, Wales, United Kingdom

Responding or making calls to clients to understand and address their requirements, complaints, or other issues with the services
Managing the clients’ engagement to enhance their experience
Ensuring customer satisfaction with the product and services of the company

customer engagementclient satisfactionCustomer Service

Norwich union insurance limited

Sales Advisor

Jan 2001 – Jan 2002 · 1 yr · Cardiff, Wales, United Kingdom

Creating a detailed business analysis, identifying opportunities, outlining problems, and solutions
Defining business requirements and reporting to stakeholders
Budgeting as well as forecasting the expense possibilities

business analysisbudgetingforecastingBusiness Analysis