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Gultaj Sangha

Customer Success Manager

Oakland, California, United States8 yrs 7 mos experience
Highly Stable

Key Highlights

  • Proven track record in customer success management.
  • Strong problem-solving abilities in diverse environments.
  • Effective onboarding strategies enhancing customer satisfaction.
Stackforce AI infers this person is a Customer Success Manager with expertise in SaaS and customer engagement.

Contact

Skills

Core Skills

Customer Success ManagementProblem SolvingAccount Development

Other Skills

Customer EngagementCustomer SatisfactionCustomer ServiceLeadershipMicrosoft OfficeMicrosoft PowerPointOnboardingPublic SpeakingSocial MediaTeamwork

Experience

Aampe

Customer Success Manager

Oct 2025Present · 5 mos

Cable - automate 2lod control testing

Founding CSM

Jan 2025Sep 2025 · 8 mos · San Francisco Bay Area · Hybrid

Segment

Customer Success Manager

Jun 2021Jan 2025 · 3 yrs 7 mos

OnboardingProblem SolvingCustomer SatisfactionCustomer EngagementCustomer Success Management

Remedly

2 roles

Customer Success Manager

Promoted

Jun 2020May 2021 · 11 mos · San Francisco Bay Area

OnboardingProblem SolvingCustomer SatisfactionCustomer Success Management

Jr. Customer Success Manager

Jan 2020Jun 2020 · 5 mos · San Francisco Bay Area

  • Cloud-based, data-centric ERP system for physicians and their patients. Remedly provides medical practices with an integrated Practice Management / EHR / Revenue Cycle Management / Marketing / Analytics solution and their patients with a comprehensive online concierge service.
OnboardingProblem SolvingCustomer SatisfactionCustomer Success Management

Dynamic signal

Enterprise Account Development

Jul 2018Dec 2019 · 1 yr 5 mos · San Francisco Bay Area

  • Dynamic Signal, the Employee Communication and Engagement Platform, connects organizations with their most valued asset – their employees. Hundreds of enterprise organizations, including more than 20 percent of the Fortune 100, trust Dynamic Signal to modernize, streamline, and measure their communication and engagement with one platform to reach all employees, wherever they work. The Dynamic Signal ECE Platform integrates with existing systems such as Microsoft’s SharePoint and Active Directory, Workday and Oracle HCM. Dynamic Signal aligns organizations and increases productivity by delivering timely, relevant information to millions of employees around the world.
Problem SolvingAccount Development

Cal adventures/atdp

Camp Supervisor

Jun 2017Aug 2017 · 2 mos · San Francisco Bay Area

  • Responsible for a team of 9 camp counselors, facilitating communications with upper management, scheduling, managed large groups of children ages 5-12, planned, coordinated, and executed activities while guiding children in personal growth and daily living skills
  • Responded to problems with parents about the child's behavior and experience
  • Assisted in maintaining accurate program records including incident reports, logbook documentation, and daily attendance

Tilt

Brand Ambassador

Apr 2016Jun 2017 · 1 yr 2 mos · Sackville, NB, Canada

  • Consistently brought 30+ new users to Tilt on a monthly basis.
  • Utilized social media marketing to host and provide ticketing for events representing thousands in revenue for Tilt

Education

Mount Allison University

Bachelor of Arts - BA — Psychology

Woodstock School

High School

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