Jobish Jose

Business Development Executive

Norwich, England, United Kingdom15 yrs 9 mos experience

Highly Stable

Key Highlights

Over 11 years in financial services and banking operations.
Proven expertise in AML frameworks and fraud detection.
Strong analytical capabilities with an MSc in Data Science.

Stackforce AI infers this person is a Fintech professional specializing in financial crime prevention and regulatory compliance.

Contact

jobish.jose@revolut.com LinkedIn

Skills

Core Skills

Anti-money LaunderingFraud DetectionCredit Risk ManagementKyc

Other Skills

AMLAccountingAnalytic Problem SolvingAnalytical SkillsAttention to DetailBankingBanking OperationsBanking ProceduresCTFCompliance RegulationsCompliance RisksContinuous ImprovementCredit EvaluationCritical ThinkingCustomer Due Diligence

About

Dedicated financial services professional with over 11 years of experience in banking operations, financial crime investigations, credit evaluation, and risk assessment. Proven expertise in AML frameworks, fraud detection, regulatory compliance, and audit readiness, with hands-on experience in KYC and customer due diligence (CDD). Holds an MSc in Data Science, strengthening analytical capabilities to drive data-informed decision-making in financial crime prevention. Seeking to leverage expertise in AML, fraud detection, KYC, and regulatory compliance within a financial crime function, helping safeguard institutions and ensure compliance with evolving regulatory standards.

Experience

Revolut

FinCrime Analyst (Mid)

Jun 2025 – Present · 9 mos · United Kingdom · Remote

Conduct in-depth reviews of customer accounts and transaction activity through direct customer engagement to address concerns, identify potential financial crime risks, and ensure compliance with AML, CTF, and regulatory requirements.
Handle escalated and complex customer cases related to potential financial crime, liaising with customers and internal teams to resolve issues and ensure appropriate escalation in line with regulatory guidelines.
Provide regulatory-compliant support to customers across phone and digital channels, addressing financial crime-related concerns while ensuring accurate resolution and adherence to internal and regulatory compliance standards.
Collaborate with internal stakeholders to support the timely resolution of cases and contribute to the continuous improvement of detection, escalation, and preventive processes.
Contribute to strengthening Revolut’s financial crime prevention framework by identifying process gaps, sharing insights from customer interactions, and supporting refinement of internal procedures.
Mentor and support new team members during onboarding, imparting knowledge of financial crime processes, case handling, and best practices in customer communication to ensure consistent quality standards.

AMLCTFRegulatory ComplianceCustomer EngagementFinancial Crime RiskAnti-Money Laundering+1

State bank of india

3 roles

Senior Associate

Promoted

Jun 2021 – May 2024 · 2 yrs 11 mos · Kerala, India

Analysed customer financial data and risk profiles to assess creditworthiness and make informed recommendations on loan decisions, achieving a 20% reduction in loan defaults while maintaining a 95% approval rate.
Performed transaction monitoring by analysing account activity and suspicious transactions, uncovering instances of financial crime to safeguard customer assets and reinforce institutional integrity.
Conducted financial crime investigations by examining evidence, identifying fraudulent patterns, and preparing detailed reports, while collaborating with law enforcement agencies to support investigations.
Proactively managed compliance risks by staying abreast of evolving AML, KYC, CDD, and banking regulations, maintaining a flawless audit history.
Diligently combated financial crime by accurately verifying suspected counterfeit currency, confiscating notes, preparing comprehensive CCRs, and promptly reporting to FIU (India) through proper channels.
Led a team of tellers in daily cash operations, effectively detecting and reporting high-value and suspicious transactions to support the bank's anti-money laundering (AML) efforts and ensure compliance with regulatory requirements.
Provided comprehensive training and mentorship to new tellers, enhancing their efficiency and knowledge of institutional processes.

Credit EvaluationTransaction MonitoringFinancial Crime InvestigationsCompliance RisksTeam LeadershipCredit Risk Management+1

Associate

Promoted

Jun 2016 – May 2021 · 4 yrs 11 mos · Kerala, India

Consistently performed comprehensive KYC verification processes, ensuring regulatory compliance and enhancing onboarding security through meticulous document checks, contributing to consistent annual growth of over 30% in new account openings.
Assessed client documentation and risk indicators to determine Client Risk Profiles, contributing to effective KYC/AML compliance.
Conducted comprehensive reviews of KYC records for data quality, identifying and resolving errors to minimise reporting risks and enhance accuracy in customer due diligence.

KYC VerificationCustomer Risk ProfilesData QualityCustomer Due DiligenceAnti-Money LaunderingKYC

Junior Associate

May 2013 – May 2016 · 3 yrs · Kerala, India

Efficiently performed teller operations, including cash handling, account openings and closures, account validation, fund transfers, and cheque clearing.
Delivered high-quality customer support across banking products and services, leveraging strong knowledge of banking procedures and regulations, and contributing to a 95% customer satisfaction rating.

Teller OperationsCustomer SupportBanking Procedures

Indian overseas bank

Bank Clerk

Apr 2012 – May 2013 · 1 yr 1 mo · Wayanad, Kerala, India

Streamlined teller operations, including cash handling, account openings and closures, and cheque clearing by reducing transaction errors and improving processing speed.
Proactively assisted customers in adopting digital banking solutions, contributing to increased usage of fintech offerings and enhancing overall customer experience.

Teller OperationsDigital Banking Solutions

Sutherland global services ltd

2 roles

Senior Consultant

Promoted

Mar 2010 – Nov 2011 · 1 yr 8 mos · Kochi, Kerala, India

Project - Symantec Antivirus and Security Products
Collaborated with team members to resolve complex customer issues by leveraging diagnostic tools and technical expertise, improving user experience and ensuring timely issue resolution.
Played a key role in onboarding and mentoring new team members, improving team productivity and maintaining high standards of customer service delivery.

Customer Issue ResolutionTechnical ExpertiseMentoring

Technical Support Executive

Oct 2008 – Mar 2010 · 1 yr 5 mos · Kochi, Kerala, India

Project - Symantec Antivirus and Security Products
Responded promptly to customer calls and web chats, consistently exceeding service-level expectations.
Proactively addressed post-sales technical concerns, delivering high-quality support to improve customer satisfaction, retention, and upsell potential.
Maintained a comprehensive database by thoroughly documenting customer inquiries and complaints, ensuring accurate and accessible records to support service analysis and continuous improvement efforts.

Customer SupportTechnical Documentation

Tvs motor company

Internship Trainee

Apr 2007 – Apr 2008 · 1 yr · Mysuru, Karnataka, India

Assisted in conducting QA/QC tests and inspections within the engine assembly department by executing test procedures, assessing equipment functionality, and promptly resolving identified issues.
Actively participated in company-led training sessions and workshops to enhance technical knowledge and broaden skill sets.

Quality AssuranceTechnical Knowledge