R

Rubita F.

Customer Success Manager

Bengaluru, Karnataka, India4 yrs 6 mos experience

Highly Stable

Key Highlights

5.6 years of experience in customer service roles.
Strong communication skills in multiple English dialects.
Proficient in MS Office and customer support tools.

Stackforce AI infers this person is a Customer Support Specialist with expertise in BPO and communication.

Contact

rubita.jobseeker@gmail.com LinkedIn

Skills

Core Skills

Customer SupportCommunicationBusiness Communication

Other Skills

Customer ExperienceCustomer SatisfactionData EntryEasily AdaptableEmail EtiquetteEnglishEtiquetteIndustry Integrated Training and ManagementInterpersonal SkillsMS Office – WordOutlook and ExcelPhone EtiquettePowerPointWorking Experiencecustomer service and support for customer service executives

About

I am looking for job in the BPO sector, International voice process/customer support/Customer service. I have done my BBM with specialization in HR and MA in English Literature. I have 5.6 years of work experience.

Experience

Concentrix

Customer Service Representative

Mar 2025 – Jul 2025 · 4 mos · Bengaluru, Karnataka, India · On-site

Kyndryl india

3 roles

Customer Service Representative

Nov 2021 – Aug 2023 · 1 yr 9 mos

EnglishEtiquetteEasily AdaptableCustomer ExperiencePhone EtiquetteInterpersonal Skills+4

Senior Customer Service Representative

Nov 2021 – Aug 2023 · 1 yr 9 mos

Handling international calls, chats and emails, communicating with native English speakers, customer query resolution, tech support. Ability in understanding Australian English, American English, British English and Indian English,

customer service and support for customer service executivesEmail EtiquetteMS Office – WordPowerPointOutlook and ExcelBusiness Communication+2

Senior Customer Service Representative

Nov 2021 – Aug 2023 · 1 yr 9 mos

International inbound process, customer support, tech support, English communication skills, American English, British English, Australian English

Siva complete solutions pvt. ltd.

Creative Content Writer

Oct 2019 – Mar 2020 · 5 mos · Bangalore

EnglishInterpersonal SkillsWorking Experience

Ivista digital solutions

Content Writer

Nov 2018 – Aug 2019 · 9 mos · Bangalore

EnglishInterpersonal SkillsWorking Experience

Bud

Copywriter

Sep 2018 – Nov 2018 · 2 mos · BAngalore

EnglishInterpersonal SkillsWorking Experience

Cosmic strands

Content Developer

Apr 2018 – Sep 2018 · 5 mos · Bangalore

EnglishInterpersonal SkillsWorking Experience

Lifeisoutside.com

Web Content Writer

Apr 2017 – May 2017 · 1 mo · Bangalore

EnglishInterpersonal SkillsWorking Experience

Edutel

Content Developer

Aug 2015 – Jun 2016 · 10 mos

EnglishEtiquetteInterpersonal SkillsData EntryWorking Experience

Education

Mount Carmel College, Palace Rd, Bengaluru

Post Graduation — MA English Literature

Jan 2016 – Jan 2018

St Joseph's College of Commerce (Autonomous)

Bachelors

Jan 2010 – Jan 2014

Mount Carmel College, Palace Rd, Bengaluru

PUC

Jan 2008 – Jan 2010

Cluny Convent High School, Bangalore

Bachelor's degree — Ist Std to 10th Std

Jan 1998 – Jan 2008

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