Feb 2024 – Feb 2025 · 1 yr · Bengaluru, Karnataka, India · On-site

• As CHRO @ Zepto, worked in close partnership with Zepto Founders and Senior Leaders in scaling the organization from 1x to 10x, creating a culture of an agile, high-performance culture anchored in Zepto values, attracting the best and brightest talent, enabling Zepto to become a great place to work and building organizational systems that fuel hyper growth and scale, leading a team of 150+.
• High growth expansion : Scaled the organization from 1600 to 4000 in a short span of 6 months across businesses. Tech & Product alone tripled the headcount from 225.
• Headquarters move from Mumbai to Bangalore. Worked with the leadership team in identifying the risks, having a mitigation plan to either retain or hire backfills in Bangalore. Putting a project team in place to ensure smooth transition of employees from Mumbai, monitoring the “At Risk” employees and hiring progress on a regular basis.
• Build the HR organization to support the next phase of growth
• Laid the foundational work on purpose, values, mission and culture

Dec 2021 – Feb 2024 · 2 yrs 2 mos · Bengaluru, Karnataka, India · On-site

• Tech Talent Acquisition team for 3 large AMAZON Technology businesses
• Started as TA Leader for Centre of Excellence for TA region covering APAC & MENA, responsible for TA Policies, Tech transformations and automation, Employer Branding, DEI hiring, Business Intelligence & Analytics Post that, responsible as TA leader for Tech hiring for 3 large businesses.
• Transformed hiring and delivered about 450+ in tech hires
• Lead Technology & Process Optimisation Strategic initiative across APAC/MENA and helped reduce 90 manual hours per recruiters in their day to day activity
• Streamlined Employee Referral program across India and reduced TAT from 45+ days to 15 days

May 2017 – Dec 2021 · 4 yrs 7 mos · Bengaluru, Karnataka, India · On-site

• HEAD OF HR for a Joint Venture of AMAZON India playing a key role in establishing Frontizo & Appario companies. Role involves managing the JV boards as well.
• End to End responsibility for HR that includes Talent Acquisition, Talent Development and Management, Culture, Leadership Development, Succession Planning, Compensation & Benefits, HR Systems, Processes
• Helped launch both the companies – Frontizo (500+ headcount over 2 locations) & Appario (over Billion $ GMV seller on Amazon Marketplace)
• Launched new Customer Service site in Chandigarh (North India)
• Setup mechanisms in institutionalizing Amazon Day 1 culture, centered around leadership principles
• Played a pivotal role in implementation of Oracle Fusion HCM system
• Bar Raiser in the hiring process

Jan 2013 – May 2017 · 4 yrs 4 mos · Bengaluru, Karnataka, India · On-site

• HEAD OF HR FOR INDIA OPERATIONS (part of the Amazon.IN business), where I helped launch and scale the Fulfillment centers & Amazon Logistics team, to achieve the business’s exponential 10x year on year growth, and inculcating Amazon culture across 120+ locations.
• Partnered with the Business Leadership in scaling the operations from
• 20 to 120+ delivery stations; 1 to 20+ Fulfillment Centre
• 80+ to 800+ full time employees; 200+ to 15000+ contract associates
• Scaled HR organization from 4 to 40
• Led Talent Strategies to deliver to the growth agenda
• Designed innovative workforce models to support business needs
• Technology led payroll process, attendance system and associate grievances
• Designed compensation structure for associates across 120+ location
• Designed Retention strategies and reduced attrition to 10%
• Created Rewards & Recognition program and established 6-monthly rhythm across India
• Designed OD intervention with Leadership to address employee engagement challenges
• Digital Engagement approach with ‘voice of associate’ across 120+ distributed network
• Created positive employee relations culture
• Created the Employee Relations strategy
• Established programmatic compliance / audit review mechanism

Jul 2009 – Dec 2012 · 3 yrs 5 mos · Bengaluru, Karnataka, India · On-site

• HR Lead for Markets Technology Groups – India, responsible for HR strategy and driving people programs on retention and employee engagement as well as HR Operations Lead for Markets India. I was involved in merger and acquisition projects and as well lead divesture projects for my business unit. Played a key role in global project on HR Operating model and the design of One HR campaign.

Jun 2007 – Jul 2009 · 2 yrs 1 mo · Hyderabad, Telangana, India · On-site

• HR Lead for MSIT HRBP function, responsible for HR strategy and driving people programs on retention and employee engagement. I had lead the org design effort in achieving the target of org span of 8 and depth of 8 for MSIT business group. Lead and managed org restructuring in a very smooth manner.

Nov 2005 – Jun 2007 · 1 yr 7 mos · Bengaluru, Karnataka, India · On-site

• HR Lead for one of the business verticals in IDC Accenture supporting about 5000+ employees. Key responsibilities are: 1. Employee engagement 2. Retention 3. Scheduling function for the business vertical 4. Implementation of all people processes

Jun 2004 – Oct 2005 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

• Business HR Lead supporting employees across Delhi and Bangalore offices, responsible for design and implementation of HR interventions for the BU and managing the employee life-cycle.

Dec 2003 – Mar 2004 · 3 mos

Jul 2001 – Nov 2003 · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

Sep 1997 – Jun 2001 · 3 yrs 9 mos · Bengaluru, Karnataka, India · On-site

• Developing Compensation & Benefits policies for Aditi and Talisma Worldwide including Employee Stock Option Plan for both the companies. I was also the HR Lead for Talisma Outsourced Services division.

Nov 1994 – Aug 1997 · 2 yrs 9 mos · Hosur, Tamil Nadu, India · On-site