Margaret Dsouza

CEO

India21 yrs 7 mos experience
Highly Stable

Key Highlights

  • Led HR digital transformation for a tech organization.
  • Achieved 80+ employee engagement score consistently.
  • Built high-performing HR teams from scratch.
Stackforce AI infers this person is a SaaS HR transformation expert with a focus on employee engagement and talent management.

Contact

Skills

Core Skills

Hr TransformationTalent ManagementEmployee EngagementCompensation & Benefit

Other Skills

HR ConsultingHR OperationsHR tech infrastructureOrganizational DevelopmentPerformance ManagementStrategic Human Resource PlanningTechnical Recruitingdata-driven strategiesemployee retention strategiesorganisational designworkforce planning

About

Global HR Leader | Shaping the Future of work Experienced HR leader with a proven track record of transforming people practices across fast-growing, high-impact tech organizations. Passionate about redefining traditional HR models while integrating cutting-edge technology to address the evolving needs of a diverse, global workforce. Committed to driving business outcomes through data-driven HR strategies, cultivating a culture of innovation, and fostering continuous improvement. Partnered closely with executive teams to shape and align HR strategy with organizational goals across multiple geographies.

Experience

Highlevel

VP, PBPs & Talent Management

Dec 2024Present · 1 yr 3 mos · Remote

  • I lead our global business partners and talent management charter. HighLevel is an all-in-one, white-label marketing platform designed for agencies and consultants. Backed by PeakEquity Partners and General Atlantic, HighLevel is a profitable, disruptive, and rapidly growing SaaS company dedicated to empowering agencies and professionals to achieve scalable success through cutting-edge automation and tools.
HR Transformationorganisational designTalent Management

The shape of work

Community Member

Jun 2023Present · 2 yrs 9 mos

The talent deck

Community member

Apr 2023Present · 2 yrs 11 mos

Zeta

Head - People Success

Jan 2016Nov 2024 · 8 yrs 10 mos · Mumbai, Maharashtra, India · On-site

  • HR Digital Transformation: Spearheaded the comprehensive digital transformation of the HR function, introducing an integrated HR tech infrastructure covering the entire talent lifecycle. Within 24 months, implemented a multi-tier HR system, enhancing operational efficiency and enabling data-driven decision-making.
  • Talent Management & Workforce Planning: Designed and implemented a robust job architecture and competency framework for the technology vertical, streamlining talent acquisition, development, and retention strategies. Built a high-performing HR team from scratch, scaling it to 40+ members to support organizational growth.
  • Employee Engagement & Experience: Led initiatives that consistently achieved an employee engagement score of 80+ through proactive listening channels, data-driven action plans, and a focus on continuous improvement. Developed an innovative performance management approach that aligned talent with business goals and encouraged employee growth.
  • Rewards & Recognition: Created a differentiated rewards program emphasizing equity, growth, and holistic wellness, which contributed to an increase in employee retention and satisfaction. Launched employer branding initiatives such as Incredibles, Zeta Tech Conclave, and the Spotlight Recognition Program.
  • Culture & Leadership Development: Drove development initiatives, ensuring alignment between talent strategies and long-term business objectives. Fostered a strong company culture, leading the creation of flagship programs and events that enhanced internal brand loyalty and pride among Zeta employees.

Radix

Head of HR

Jan 2016Sep 2021 · 5 yrs 8 mos

Titan

Head of HR

Jan 2016Sep 2021 · 5 yrs 8 mos

Independent hr consultant

Independent Consultant

Sep 2015Jan 2016 · 4 mos · Mumbai Metropolitan Region

  • Specialize in providing HR Consulting services mainly to start ups and small / mid sized companies that need help to transition from startup to viable, expanding business.

Zedo

Head HR

Jul 2013Aug 2015 · 2 yrs 1 mo · Mumbai

  • Implemented a robust performance management framework, coaching leadership and employees on goal setting and evaluation.
  • Led phased HRMS software implementation, migrating manual processes to an efficient online platform.
  • Developed a focused learning charter, prioritizing leadership and top performer development.
  • Revamped HR guidelines in Total Rewards, Hiring, and Performance domains.

Directi

3 roles

Sr. Manager, Human Resources

Jul 2012Jul 2013 · 1 yr

  • Handled a people-scope of 1300 + and was responsible for the entire employee life cycle
  • Develop HR processes and practices in line with the HR vision of the organization and best in line with the industry
  • Work with the leadership Team on People strategies, guidelines and practices which support the achievement of the company’s business objectives
  • Drive the Performance Management Process – performance appraisals, feedback, discussions and pay revisions.
  • Participated in compensation and benefit benchmarking surveys. Responsible for periodically reviewing and improving the compensation structure / design to ensure it is in sync with the industry
  • Managed and resolved disciplinary issues, counseled and facilitated employee grievances.
  • Advise the Executive Management on employee engagement needs; design and implement interventions to cater to identified needs
  • Understand the pulse of the organization – analyze attrition trends and feedback, surveys and focus group discussions

Associate Manager - Corporate HR

Promoted

Apr 2009Jun 2012 · 3 yrs 2 mos

Sr. HR Associate

Dec 2004Mar 2009 · 4 yrs 3 mos

Essar group

Floor Officer

Apr 2004Nov 2004 · 7 mos

  • HR - Amin

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration - MBA — Human Resources and Behavioural Science

Jan 2007Jan 2010

St. Andrew's College of Arts, Science and Commerce

BMS — International Finance and Marketing

Jan 2000Jan 2003

Carmel of St. Joseph

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