Kapil Madhan — Operations Associate
“About” column on LinkedIn: What is one suggested/expected to write? - Years of experience, skills, achievements, previous job experiences etc. What have I written instead? - How am I as an individual, what do I like/dislike and what is my thought process. If we were to ever speak about a job I would anyway talk about my career journey, experiences, growth etc, but I may not be asked about "How am I as an individual" - So I'm using this forum to put it out there in a few pointers: > I’m not a social media guy, yet I'm very social. I can go to public park and play Football, Frisbee with random strangers and move on when the game is over. I consider LinkedIn a social media platform as well, which explains why I hardly post anything on my wall. > Expanding on the first one... I'm a guy who likes to live and capture moments through my own eyes and not through the lenses of a camera. Till this date I don’t have an Insta account, and I probably would never make one. In fact, I’m a big critic of some of these platforms which are rewiring our societies and making us feel more and more insecure about ourselves. > Although I have to use it extensively in my work, I’m not a fan of diplomacy. I prefer to have candid conversations. > I admire craftmanship in things like ‘a mechanical watch’. That means I’m not a fan of smartwatches. A topic in itself, won’t elaborate it further here. > Like every other Indian, I too like to watch and play cricket. However, unlike most of my compatriots, I admire Test cricket only, and consider T20 nothing but a showbiz. > I’m not a backpacker, but I do like to travel as and when my personal finances allow me to. > When I’m with like-minded individuals, I enjoy having deep talks on scientific ideas, philosophical concepts and thought experiments: Fermi Paradox, Minimalism and Ship of Theseus are few such concepts. I have immense respect for Indian Mythology as well. > What else… Well, I like the metric system and find the other alternatives as illogical. A seemly random point, I know. I think this is a good enough info. about me. If you have read this far, I’m going to end this column with a work-related aspect of mine. it’s LinkedIn after all. >> When it comes to work, I love to keep things clean and simple. I consider myself as an organized and a meticulous individual. Someone who loves to maintain a clean desktop and clean inbox, a well-planned to-do list, and someone who likes to stay on top of his professional projects. Thank you for your interest in knowing about me 😊
Stackforce AI infers this person is a Fintech professional with strong operational and client service skills.
Location: Edinburgh, Scotland, United Kingdom
Experience: 12 yrs 6 mos
Skills
- Team Management
- Client Services
- Troubleshooting
Career Highlights
- Strong background in client services and operations management.
- Proficient in SQL and troubleshooting for banking applications.
- Organized and meticulous approach to project management.
Work Experience
HSBC
Team Manager (2 yrs)
Team Lead (1 mo)
Analyst (11 mos)
Sr. Associate (FX Client Services) (0 mo)
Associate (FX Client Services) (2 yrs)
Assistant Manager (Back Office Operations) (3 yrs 4 mos)
Societe Generale Global Solution Centre
L1/L2 Support (1 yr 11 mos)
Amazon
Senior French Catalog Associate (11 mos)
French Catalog Associate (1 yr 4 mos)
Education
Master of Business Administration (MBA) at School of Economics, Indore
Bachelor's degree at International Institute of Professional Studies, DAVV, Indore