Sougata Dey — Operations Associate
Dynamic and results-oriented professional with 7+ years of experience in operations, data assurance, and site reliability engineering. Proven track record in leading cross-functional teams, managing SLAs, resolving incidents efficiently, and driving process improvements. Skilled in leveraging platforms such as ServiceNow, Salesforce CRM, and SAP Ariba to enhance operational workflows. Salesforce Certified Administrator with hands-on experience in Linux system administration and currently serving as an SRE at Price Server. Actively expanding cloud expertise through AWS certification, with a strong focus on automation, scalability, and system resilience.
Stackforce AI infers this person is a SaaS Operations and Site Reliability Engineering expert.
Location: Kolkata, West Bengal, India
Experience: 7 yrs 9 mos
Skills
- It Operations Management
- It Infrastructure Operations
- Technical Support
Career Highlights
- 7+ years in operations and site reliability engineering.
- Salesforce Certified Administrator with hands-on Linux experience.
- Expert in driving process improvements and managing SLAs.
Work Experience
Tata Consultancy Services
Business Process Lead (2 yrs 1 mo)
Senior Process Associate (3 yrs 7 mos)
Cognizant
Process Associate (2 yrs)
Education
Bachelor of Engineering - BE at Visvesvaraya Technological University
