Ricky Romero

Sales Executive

New York City, United States8 yrs 1 mo experience

Highly Stable

Key Highlights

Over 10 years of sales experience in tech industry.
Fluent in English, Spanish, and Portuguese.
Proficient in Microsoft cloud and SaaS offerings.

Stackforce AI infers this person is a SaaS sales professional with extensive experience in B2B and B2C environments.

Contact

Skills

Core Skills

SalesCustomer Relationship Management (crm)Business DevelopmentSales DevelopmentAccount ManagementCustomer Service

Other Skills

American EnglishB2BB2CBilingual CommunicationsBilingualismBusiness StrategyBusiness-to-Business (B2B)Cash HandlingCloud ServiceCold CallingCommunicationComputer LiteracyComputer RepairConsumer ServicesCopywriting

About

Working as an Account Executive at Salesforce, I help organizations achieve their goals by being a trusted advisor and helping them realize the benefits of our #1 AI-powered CRM platform to increase their operational efficiencies to better serve their growing customers. With over 10 years of sales experience in the tech industry (working for Salesforce, Microsoft, & T-Mobile), I have developed a strong understanding of the needs and challenges of different markets and segments, and I am able to effectively communicate and respond to them in a KPI-driven environment. I am fluent in three languages (English, Spanish, and Portuguese), which enables me to connect with a wide and diverse audience of potential and existing clients. I hold multiple certifications from Microsoft focusing on Security/Compliance, Azure, and SaaS, demonstrating my proficiency and expertise in Microsoft's cloud and SaaS offerings. Additionally, I have a Bachelor of Arts degree in English Literature and a minor in Psychology from Rutgers University, where I honed my skills in writing, persuasion, and critical thinking. I am always open to new opportunities and challenges, excited to continue learning and collaborating!

Experience

Salesforce

2 roles

Account Executive

Promoted

Jun 2025 – Present · 9 mos · Hybrid

Working as an Account Executive at Salesforce, I help organizations achieve their goals by being a trusted advisor and helping them realize the benefits of our #1 AI-powered CRM platform to increase their operational efficiencies to better serve their growing customers.
My responsibilities include:
Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level
Creating demand by uncovering business problems and matching them to our solution
Uncovering business initiatives and pain points to map back our solutions across multiple lines of business
Building credibility and trust while influencing buying decisions
Selling on value and return on investment vs. technical functionality
Generating pipeline that leads to closed revenue and quota attainment

Relationship BuildingDirect SalesSoftware as a Service (SaaS)Business DevelopmentSalesCustomer Relationship Management (CRM)

Business Development Representative (NGO) - Salesforce

Dec 2023 – Jun 2025 · 1 yr 6 mos · Hybrid

Supporting outbound sales teams by assisting them through strategic prospecting efforts and extensive account research.
Making a tangible impact in the Sales Development Organization by generating millions of dollars of new business pipeline each year.
Day-to-day includes:
Generate new business pipeline primarily through prospecting outbound opportunities
Manage inbound leads that are driven by outbound effort
Nurture early-stage opportunities
Gain interest through outbound cold calling across a set of existing Salesforce customers and breaking into net new logos in assigned territory
Partner with core seller to identify and source net new pipeline and assist by researching lines of business and personas
Align with internal account team
Identify key decision makers within new accounts

Business DevelopmentSales DevelopmentCold CallingCustomer Service

Microsoft

SMC, Digital Sales: Account Advisor for Direct Sales & Success (SMB)

Jun 2022 – Sep 2023 · 1 yr 3 mos · Iselin, New Jersey, United States · Remote

Helps build and facilitate sales pipelines from beginning to end for new and repeat revenue, while developing and maintaining trusting relationships with SMB accounts and Education organizations through different form of communications (social, digital, videos, demos, chat, phone, and in-person meeting).
Selling cloud service, platforms, hardware, and software to prospective and current clients (SMB/EDU).
Markets and closes software-as-a-service (SaaS) deals to meet complete solutions (cloud and devices) sales goals for the company.

SalesCloud ServiceSoftware as a Service (SaaS)Account Management

T-mobile

Mobile Expert

Nov 2017 – Jun 2022 · 4 yrs 7 mos · Edison, New Jersey, United States

Selling devices and services to our customers (B2C and B2B), helping them stay connected and providing a great customer service experience along the way.
Worked in a commission and KPI-based environment, having met and exceeded sales goals for the
Northeast territory in my time there.
Experience with inbound and outbound (cold-calling) for prospective customers/businesses as well.

SalesCustomer ServiceB2CB2B