Ravi Singh

Business Development Executive

Noida, Uttar Pradesh, India4 yrs 9 mos experience

Key Highlights

Over 8 years of cross-functional experience
Expert in client relationship management
Proven track record in business development

Stackforce AI infers this person is a B2B client management expert with a focus on operational efficiency and strategic growth.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Customer Service ManagementBusiness Process ManagementBusiness Development

Other Skills

Account ManagementBusiness-to-Business (B2B)CRM IntegrationConversion OptimizationCross-functional Team LeadershipCustomer AnalysisCustomer EngagementCustomer Service OperationsCustomer SuccessData VisualizationEmployee TrainingOral CommunicationPerformance DashboardsPerformance ReviewsPersonnel Management

About

With over 8 years of cross-functional experience, I specialize in building trusted client relationships, driving strategic business development, and delivering end-to-end service integration—particularly in the background verification and forensic domains. From onboarding global clients to delivering high-compliance solutions, I bring a sharp eye for detail and a passion for solving complex operational challenges. My core strength lies in aligning customer needs with scalable solutions that are both risk-averse and business-positive.

Experience

Authbridge

Senior Associate - Client Management

Mar 2021 – Feb 2022 · 11 mos · Gurugram, Haryana, India

Developing productive long-term relationships with High Profile customers and create long term strategies with clients.
Manage end to end Client Cycle from on-boarding to throughout their journey with the organization.
Serve as Liaison between internal departments (IT, Legal, Operations and Finance) in critical implementations and worked with Leadership to improve processes, procedures and practices to ensure Effective and On-time Result.
Analyze business challenges, identify business problems, evaluate impact and propose solutions.
Customer Retention and Cross Selling.

Customer Service ManagementTeam ManagementPerformance ReviewsPersonnel ManagementCustomer Service OperationsAccount Management+10

Full-time

2 roles

Senior Executive

Aug 2019 – Mar 2021 · 1 yr 7 mos · Noida, Uttar Pradesh, India

Responsible for providing the Complete background Verification for INFOSYS LTD Employees Including Initiation and Monitoring.
Aligned organizational objectives with Company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Coordinate with Individual Internal Departments and worked with Leadership to improve processes, procedures and practices to ensure Effective and On-time Result.
Developed Effective business strategies to Capitalize on emerging market trends.
Streamlined Operations to maximize business efficiency and profits.

Customer Service ManagementPerformance ReviewsPersonnel ManagementCustomer Service OperationsAccount ManagementCustomer Engagement+10

Helloverify

– Present

Indiamart intermesh limited

Senior Executive

May 2017 – Aug 2019 · 2 yrs 3 mos · Noida Area, India

Digital planning & recommending Enterprise solutions at CXO level in large corporate accounts to identify, define and execute an effective digital growth strategy.
Worked for listing space and took care of West region and for Ad- space PAN India.
Prospecting, identifying decision makers, funnel management & revenue generation.
Identifying client’s digital requirements to support their Go-To-Market strategy, sales effectiveness, geographic expansion, channel strategy, competitor analysis etc. & leading the creation of a strategy document by doing a thorough market & industry analysis.
Developing business cases & presentations of growth matrix to the top management, creating proposals & negotiating to close the deal.
Interfacing with client teams (global and local) to identify improvement opportunities in optimizing client’s digital business & internal lead management processes.
Coordinating with internal analytics & product teams to implement & improve client's experience.

Customer Service ManagementPerformance ReviewsBusiness DevelopmentBusiness-to-Business (B2B)Customer Service OperationsAccount Management+8