Sagar Khanna

Business Development Executive

West Delhi, Delhi, India6 yrs 1 mo experience

Highly Stable

Key Highlights

9 years of experience in E-commerce and Hospitality
Proven track record in strategic account management
Expert in driving business growth through data analytics

Stackforce AI infers this person is a seasoned professional in E-commerce and Hospitality sectors with a strong focus on strategic account management.

Contact

khannasagar263@gmail.com LinkedIn

Skills

Core Skills

Strategic Account Program ManagementBusiness Growth & StrategyBusiness DevelopmentKey Account Management

Other Skills

Account ManagementBusiness AnalyticsCoachingCustomer SatisfactionDriving PerformanceE-CommerceExternal RelationshipsFinancial ForecastingKey Account DevelopmentKey Account Relationship BuildingMarket AnalysisNegotiationPerformance MonitoringPresentation SkillsPresentations

About

9 years of industry experience across E-commerce, Internet, and Hospitality domains, with over a year of continued contribution at Shiprocket. Expertise : Strategic Account Program Management, Business Growth & Strategy, Process & PnL Optimization

Experience

Full-time

Park+

– Present

Shiprocket

Regional Manager - South (SME)

Jun 2024 – Present · 1 yr 9 mos · Gurugram, Haryana, India · On-site

Shiprocket enable eCommerce sellers with AI-driven technology and dependable services encompassing conversion, order fulfillment, shipping, buyer communication
Developed and executed strategic account plans and GTM strategies to drive business growth and enhance client engagement
Revived 4-5% of churned accounts MoM basis through targeted reactivation initiatives
Improved P&L by ~8% monthly through cost optimization • Increased monthly revenue by ~10% through up-selling SAAS/VAS products
Led a team of 6 members, providing training and support to ensure successful execution of reactivation strategies and achieving targets

SMB SalesStrategic Planning for GrowthValue-Added Services (VAS)Performance MonitoringE-CommerceSaaS Sales+7

Makemytrip

Business Development Manager - Key Accounts

Apr 2017 – Jun 2020 · 3 yrs 2 mos · Gurugram, Haryana, India

Responsible to acquire and on-board new Hotels, Chain Hotel's (Ramada, Golden Tulip, Fern, Oberoi's etc.) and alt-ecco properties across PAN India.
Responsible to furnish Extra net credentials to the hotels and deliver training of Extra net to hotels.
Procure exclusive rates and inventory deals for corporate partners negotiate with hotels for promotions and better margins to increase business.
Client acquisition, training, strategic, business planning, negotiation of pricing strategy & margins with our suppliers.
Monitoring growth of individual accounts, client servicing & client retention.
Coordinating with different verticals within the organisation - Operations, Product, Category, Finance etc.
Building strong relationship with new clients as well as existing clients.
Expertise : Portfolio Management, Hotel Acquiring & onboarding, Rates Negotiation, Inventory Management, Training

Presentation SkillsKey Account DevelopmentKey Account Relationship BuildingStrategyNegotiationMarket Analysis+8

Goibibo

CRM Executive

Jan 2016 – Mar 2017 · 1 yr 2 mos · Gurgaon, Haryana, India

Responsible for handling all types of bookings like PAH, RNPL, Prepaid & Chain hotels bookings as well as managing stuck cases escalations of hotels, Al-tecco of Domestic & International.
Expertise : CRM, Pricing Negotiation & Operations Management.

Customer Satisfaction