J

Janani Krishnakumar

Product Manager

Bengaluru, Karnataka, India2 yrs 6 mos experience
Highly Stable

Key Highlights

  • Strong background in K-12 education and e-learning.
  • Proficient in customer engagement and service operations.
  • Experience with Salesforce and management information systems.
Stackforce AI infers this person is a skilled professional in the e-learning and customer service sectors.

Contact

LinkedIn

Skills

Core Skills

Customer Service OperationsK-12 Education

Other Skills

Apple ProductsBuilds RelationshipsCRM SoftwareChatGPTConflict ResolutionCustomer EngagementCustomer Experience ManagementCustomer Satisfaction (CSAT)Customer Service RepresentativesCustomer-Focused ServiceDaily OperationsExecutive-level CommunicationInfluencer MarketingInterpersonal CommunicationInterpersonal Skills

About

A keen interest towards working in the e-learning industry. Skilled in K-12 Education, Job Fairs, Influencer Marketing, Apple Products, and Large Groups. Having a Bachelor's degree focused in Psychology, English literature and Journalism from Mount Carmel College

Experience

Byju's

Product Specialist

Jan 2021 – Aug 2023 · 2 yrs 7 mos · Bengaluru, Karnataka, India

Customer EngagementTeachingManagement Information Systems (MIS)Customer Experience ManagementSalesforce Service CloudCustomer Service Operations+1

Education

Bangalore Jobs youth

Bachelor's degree

Jan 2015 – Jan 2018

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