Nov 2021 – Jun 2022 · 7 mos · Gurugram, Haryana, India

• Managing supply chain for 300+ SKUs of 3 category (Sleep, Appliance and Inverter & Battery) starting from forecasting to delivery.
• Strategy & planning: Fulfilment and dispatch operations - setting up, defining and mapping out SOPs and processes, ensuring that they
• deployed to execution team, making sure that the process maps & SOPs are up to date and followed diligently.
•  Identify key metrics to achieve critical SLAs e.g. 24 hour dispatch, 5 day delivery, or supplier inbound within 5 hours, Cost reduction then
• setup mechanisms to track these metrics in real time so that SLA failures can be predicted in advance, timely RCAs and fixes made to get back
• on track
•  Management of NISPL-In house Logistic Arm (warehousing primarily) & 3rd Party Vendors.
•  Execution: Guiding execution teams to meet their targets w.r.t defined metrics. Idea is to establish and lead points 1, 2 and 3 so that the
• execution teams are setup for success.
•  Enabling projects to improve the customer experience- EDD while order placing, Data Dashboards, Warehouse optimization, Tech
• enablers etc.

Aug 2019 – Nov 2021 · 2 yrs 3 mos · Gurgaon, India

• Managing supply chain for 300+ SKUs starting from forecasting to delivery.
• Managing Beauty & Baby category's supply chain on all Marketplace platforms (Amazon, Flipkart, Nykaa, FirstCry, Purplle, Myntra etc.)
• Leading Mamaearth’s own website's D2C operation.
• Supply Planning- Weekly review of RM/PM along with tracking of availability vs forecasted to ensure the availability round the month. Timely follow up with manufacturing units, vendors, NPD team for critical SKUs.
• Amazon/Flipkart CIS and DOH- Ensuring availability as per forecast for all SKUs at every geographic presence.
• Dispatch & Delivery SLAs- Developing a process of orders/PO processing with desired level of packaging and ensuring dispatch within 24 hours of order/PO placed and delivery as per communicated TAT. Whereas in D2C 95%+ orders are getting processed within 20 hours and C2D within 72 hours.
• MIS- Establishing multiple reports flashes to Top management/Other teams to increase transparency.
• IT Tools-Implementation of WMS and complete ERP system to handle organization needs.
• Inventory Management across the supply chain - FG and RM/PM

Oct 2018 – Jul 2019 · 9 mos · Gurgaon, India

• Managing Mother warehouse to ensure smooth flow of FG to all channels.
• Responsible for timely inbound of stock as per pre-defined vendor scheduled/non-scheduled.
• Responsible for timely outbound of stock to all defined channels within defined TAT(CFAs/GT/Other Online).
• Inventory reconciliation, daily cycle count of key SKUs.
• Managing all tech related parameters to ensure 100% stock mapping with BIBO process.

May 2017 – Sep 2018 · 1 yr 4 mos · Gurgaon

• Managing 102 store’s replenishment, Stock delivery, Indenting etc.
• Inventory reconciliation, daily cycle count of key SKUs.
• Vehicle route planning to gain space utilization of vehicle.
• Maintain supply chain cost within the budget planning.
• Responsible for segregation of saleable, RTV, Non-RTV stock within the DC.
• Claims Management, closure within the timelines.

Aug 2014 – May 2017 · 2 yrs 9 mos · New Delhi

• Responsible to set up and manage the logistics network both for sourcing and distribution of the Artworks/Paintings.
• Responsible for managing Operations cost and efforts to keep it as low.
• Responsible to negotiate, implement and maintain commercial terms with the Courier Partners, Packaging material suppliers and other vendors.
• Responsible to set up and manage warehouse for paintings and sculptures.
• Selection of packaging materials to keep shipment tempered proof & safe while In-Transit.
• Title: Assistant Manager- Operation
• Responsible for timely delivery to customer within promised TAT.
• Managing monthly bill reconciliation of courier partners. This includes, Freight Charges, FSC, Service Tax, Entry Tax, Octroi etc.
• Managing Logistic Partner by making their payment timely and exchanging the NDCs.
• New Logistic Partner on-boarding to increase the serviceability and reducing the current Logistic cost.

Dec 2012 – Jun 2014 · 1 yr 6 mos · Kaushambi, Ghaziabad, India

• Worked as a Distribution Planner for Ayurvedic products of Dabur India Ltd. on pan India basis
• Daily Inventory report updating and making dispatch plan.
• Ensuring accurate Demand Planning Consensus forecast for 3-month horizon bases on analysis of past sales trend, seasonal trend etc.
• Reducing the supply chain costs by reducing IBTs & making direct dispatches from Plant to CFAs
• Timely Co-ordination with the Manufacturing Units to get the products as per the RPP.
• Co-ordinating with 32 CFAs, 3 MWH, and 5 Manufacturing Units to cater the Ayurvedic business.

Feb 2011 – Dec 2012 · 1 yr 10 mos · New Delhi Area, India

• Worked as a Super User of RedPrairie WMS with RF HHTs to cater business requirement.
• Keeping 17 warehouse's day to day operation report & preparing a single one on a daily basis.
• Monitoring all DC operation's process to maintain its guidelines as per agreement.
• Periodic audit of each DC to maintain its good health and audit results submit to senior management for its improvement. (Audit Include- DC Health, Status of Fire Extinguishers, Food Safety & Environment, Housekeeping, Infrastructure, Renewal of Licenses, Traceability of documents).
• Title: Executive- DC Operation
• Handled Cold Chain Operation for 11 Clients (Including McCain, HUL, Dabur, Bharti Wal-Mart, DuPont etc.)
• Inventory Management, reconciliation Involve in Physical Inventory Verification, Process adherence, Review & Implementation as per SOP, Application of process improvements methods like Kaizen, Six Sigma, 5S.
• Cost & Space Utilization Review, Claims Management.

Jun 2010 – Jul 2010 · 1 mo

• Project Title: “IMPROVING OPEATIONAL EFFICIENCY & THROUGHPUT OF LOGISTICS CENTRE – PALWAL – TATA MOTORS OPERATIONS”.
• Description:The project was an initiative to control the continuously arising claims by Tata Motors customers, against the goods shipped to them. The project covered the mapping of the standard procedures and application of Six Sigma methodologies, to target the error prone areas and reduce the occurrence of customer claims.