Jun 2023 – Oct 2025 · 2 yrs 4 mos · Mumbai, Maharashtra, India · On-site

• #Spearheaded the implementation of a SaaS platform for vendor onboarding and payouts, automating the manual processes through API integrations for e-signing, CIBIL, PAN, and Aadhar verifications. #Reduced TAT by 30% for payouts and 10% for onboarding by improving operational efficiency and processing speed.
• #Led end-to-end vendor selection process, negotiated favorable commercial terms, and collaborated with crossfunctional teams (operations, business, and payouts) to streamline workflows.
• # Identified user pain points and design an optimized process flow. Developed a product roadmap for the implementation of the project and increased case disbursements via DSA and Connector channels by 10%.
• #Developed and implemented an in-house tracking system for a 2000+ agent field force, integrating geocoordinates and Google API to provide real-time route tracking and daily/weekly metrics, improving operational visibility.
• #Managed the end-to-end payments tech stack for the company, including UPI Autopay, ENACH, BBPS, payment gateways, QR Codes, and integrations with partners like Digio, Camspay, PayU, and Setu, enhancing the digital payment journey and ensuring compliance with the regulatory norms.
• #Managed AI/ML-based collection agencies like Credgenics and Spcoto, supporting field teams to increase collections, running targeted campaigns for high-aging NPA cases.

Dec 2022 – Jul 2023 · 7 mos

Sep 2021 – Jul 2023 · 1 yr 10 mos

• Facilitated the placement process for 250 students across 71 companies, securing an
• average package of 16.5L. Coordinated with CXOs and HRs, organized 15 leadership talks, and strengthened corporate relations through ICON Talks with industry leaders.

Jun 2022 – Aug 2022 · 2 mos · Mumbai, Maharashtra, India

• Conducted a Usage and Attitude Study with 200+ consumers, identifying growth opportunities and
• consumption patterns; designed regional ads, developed AMUL Tru packaging mockups, and created a brand map with strategic recommendations for market expansion.

Dec 2021 – Mar 2022 · 3 mos

• Worked in Social Media and Podcast team in my internship at X-Ample.
• The Major responsibilities included-
• Developed 8 small case studies, titled “Penny For Your Thoughts” to improve the
• content experience of X-Ample’s user base
• Organized 5 virtual-in-college workshops under “Project Shaurya” with the core team
• at X-Ample to improve brand image at the business school level.
• Increased X-Ample’s Instagram handle search appearances by 1070%, from 1000
• accounts to 11,700 accounts.
• Designed Go-To-Market strategy for X-Plore with a detailed 12-day launch plan for
• the podcast series.
• Prepared RFPs and evaluated Quotes to onboard 2 vendors for a long-term association
• with X-Ample.

May 2021 – May 2021 · 0 mo

May 2021 – May 2021 · 0 mo

Aug 2020 – Jan 2021 · 5 mos

• Executed outbound calling strategy to engage 4,000+ leads, achieving a 5% conversion rate and generating ₹40+Lakhs in revenue. Led weekly virtual meetings with prospects, increasing conversion rates by 40%.

Jun 2020 – Jul 2020 · 1 mo

May 2017 – Jul 2017 · 2 mos · Sawai Madhopur, Rajasthan, India

May 2017 – Jun 2017 · 1 mo