Vishal Choudhary — Operations Associate

I am a professional with a rich 11+ years of experience in supporting business as a face of corporate IT services. I have managed many verticals of IT support, including end-user support, Technical Support Management, Troubleshooting, Project Management, Service Desk Operations and Service Delivery verticals. I have been a business enabler during the hours of need and delivered a great customer experience through a strong stake holder management approach. I see myself as a strong team player capable of adapting different business needs and support the organization objectives. Technology-driven and resourceful professional with 11+ years of progressive experience in managing and maintaining IT infrastructure for diverse organizations with solid exposure to Technical Support Management, Troubleshooting, Project Management, Service Desk Operations and Service Delivery verticals. Proven knowledge in analyzing information system needs, evaluating end-user requirements, custom designing solutions, and troubleshooting for complex information systems management, skilled in meetings with customers and stakeholders to determine and design effective process. Proficient in end-user support, helpdesk management, and service desk operations. Demonstrated expertise in remote desktop support, onsite support, Active Directory, and Windows-based systems. I enjoy to be in helping hands roles and I can be reached on vshell.nix@gmail.com.

Stackforce AI infers this person is a seasoned IT support professional with a focus on infrastructure management and service delivery.

Location: Gurgaon, Haryana, India

Experience: 13 yrs 11 mos