Jul 2024 – Present · 1 yr 8 mos · Manila, National Capital Region, Philippines · Hybrid

• As a Fractional Chief Product Officer for PickUp Coffee, a fast-growing coffee brand in the Philippines, I provide strategic support in defining product strategies and roadmaps tailored to drive customer engagement, operational efficiency and other business goals. Through my product and technology leadership consulting company, where my co-founder also serves as Fractional CTO, we bring cohesive leadership to product and tech teams. We not only offer strategic guidance but also deliver execution services to transform product visions into tangible outcomes. Our no-frills, outcome-focused approach ensures that funded startups, enterprises, and traditionally run businesses like PickUp Coffee scale effectively while staying aligned with their growth ambitions.

Apr 2024 – Mar 2025 · 11 mos · Manila, National Capital Region, Philippines · Hybrid

• As a Fractional Chief Product Officer for Mosaic Solutions, a cloud-based point-of-sale SaaS provider in the Philippines, I work with the founder in managing strategic product roadmaps designed to elevate customer experiences, optimize operations for hospitality and retail businesses and fast experimentation for validating business hypotheses. Through my product and technology consulting firm, where my co-founder also serves as Fractional CTO, we deliver unified leadership and hands-on execution to turn product strategies into reality. Our focused, results-oriented approach ensures Mosaic Solutions continues to empower businesses to streamline processes and achieve scalable growth in competitive industries.

Aug 2021 – Present · 4 yrs 7 mos · Remote

• Shuru is a bespoke full-stack Technology, Product & Artificial Intelligence consulting company committed to accelerating your vision with superior and self-managed execution.
• 1. Ship progress weekly
• 2. Dedicated & Embedded team
• 3. Collaboration in real-time
• 4. Scale without hassle
• We understand building a world-class team is a strenuous process. But it should not hinder business goals. Visionaries need product & technology leaders in their teams to bring the impact the world deserves. We are the product & technology leadership team you need to experiment and scale your ideas fast while you grow dedicated in-house teams.
• From leadership consulting to hands-on software delivery, we can support you in many ways.
• 1. Mobile, Web, Backend Software Development
• 2. Technology Infrastructure Solutions
• 3. Technology Scaling Solutions
• 4. Adopting Emerging Tech like Artificial Intelligence, Blockchain etc
• 5. Product & Technology Leadership

Mar 2020 – Present · 6 yrs · Remote

Jun 2019 – May 2021 · 1 yr 11 mos · Hybrid

• As the leader of a team of product managers and engineers, I was responsible for the user experience of Gojek's apps, which connect over 100 million users to 2.5 million drivers, merchants, and service providers in Southeast Asia. My team worked closely with over 20 other teams at Gojek to develop platform features that addressed communication and identity & authentication problem statements across the company and the regions (South East Asia) in which it operates. Through our efforts, we were able to deliver a delightful user experience for Gojek's customers.

Aug 2017 – Jun 2019 · 1 yr 10 mos · Hybrid

• As the leader of a team of teams, I was responsible for managing over USD 6 billion in money movement. Our primary objectives were to improve the liquidity and ease of payments through GoPay digital wallets, which are crucial for all Gojek operations and the foundation of a seamless ordering experience for Gojek users and earning experience for drivers, merchants, and other service providers. Our efforts were focused on optimizing the user and earning experience for all stakeholders through the use of GoPay digital wallets.

Aug 2017 – Jun 2019 · 1 yr 10 mos · Jakarta, Indonesia · Hybrid

• As the leader of a team of teams, I was responsible for managing over USD 6 billion in money movement. I led the primary objective to improve the liquidity and ease of payments through GoPay digital wallets, which are crucial for all Gojek operations and the foundation of a seamless ordering experience for Gojek users and earning experience for drivers, merchants, and other service providers. These efforts were focused on optimizing the user and earning experience for all stakeholders through the use of GoPay digital wallets.

Apr 2017 – Aug 2017 · 4 mos · Gurgaon, India · On-site

• As a Senior Product Manager, I brought a strong track record of delivering successful products and driving growth through data-driven decision-making and agile methodologies. My experience in logistics operations and technology, as well as my ability to lead cross-functional teams, made me well-suited for this role in our startup.
• In my previous role, I led the development of a forward delivery logistics system with the aim of improving operational visibility and the speed of delivery. This system was implemented for a nationwide supply chain network for a third-party logistics service. Prior to this, I had experience leading a team in improving the usability of the purchasing process in a hyperlocal grocery app (Peppertap, a subsidiary business of Nuvo Logistics which has since been shut down).
• I brought my skills and experience to this new challenge as a Senior Product Manager in our startup, and my background in logistics and product management was hopefully a valuable asset as we continued to grow and evolve.

Feb 2016 – Mar 2017 · 1 yr 1 mo · Gurgaon, India · On-site

• I have experience in logistics operations and technology and have led the development of a forward delivery logistics system for a nationwide supply chain network for a third-party logistics service. Previously, I led a team responsible for improving the usability of the purchasing process in a hyperlocal grocery app (Peppertap, a subsidiary business of Nuvo Logistics which has since been shut down).

May 2016 – Aug 2017 · 1 yr 3 mos · Remote

• As a full-time remote product manager working on a contract basis, I have had the opportunity to work with a variety of companies and entrepreneurs around the globe. In this role, I have managed the delivery of projects through fully distributed teams of freelancers. This has required me to be highly organized and effective at communicating and collaborating with team members who may be located in different time zones and cultural contexts.
• I have gained valuable experience in remote team management and have developed strong skills in time management, project planning, and communication. I have also learned to be adaptable and flexible, as working remotely can often involve unexpected challenges and the need to pivot quickly.
• Overall, my experience as a remote product manager has given me a unique perspective on the challenges and opportunities of working in a distributed environment, and I am confident in my ability to lead and manage teams effectively, regardless of location.

Apr 2015 – Nov 2015 · 7 mos · Delhi Area, India · On-site

• At Housing Labs, innovation and the pursuit of new possibilities were at the core of my work. The purpose was to re-imagine systems and focus on the real-estate domain, and I was dedicated to delivering market-ready products rather than just designing mocks. To achieve this, I worked with a small, agile, and lean team with a pool of multi-talented user experience designers who were determined to see the projects from inception through to completion.
• As a result, I was able to design and develop market-ready products that had a real impact on the housing industry.
• The Labs team was skilled and versatile, with each member bringing a unique set of talents and perspectives to the table. This enabled us to approach challenges from multiple angles and find creative solutions that truly resonated with our target audience.
• Overall, Housing Labs was a dynamic and forward-thinking organization that was committed to making a difference in the world of housing and beyond.

May 2014 – Jan 2015 · 8 mos · Delhi Area, India · On-site

• At Touchtalent, I led the product management efforts by incorporating "informed design" into the core of our products. This approach allowed us to make informed decisions about the direction of our products, using data and user feedback to guide our design and development process.
• Working at Touchtalent provided me with the opportunity to develop my skills in strategy formulation, development, and product management. As a seed-funded startup with relatively fewer resources, I also had the opportunity to take on a wider range of responsibilities, including product development and marketing.
• Through my experience at Touchtalent, I gained a strong understanding of the three main pillars of product management: product vision, design, and development. I also learned how to effectively manage development resources and time to prioritize and execute high-priority features on the product roadmap. My coding skills also improved, allowing me to feel more confident in my ability to fully own a product from idea to execution. Overall, my experience at Touchtalent has prepared me to take on a range of product management challenges and drive success in a fast-paced startup environment.

Jul 2012 – May 2014 · 1 yr 10 mos · Bengaluru Area, India · On-site

• During my time at Flipkart, I was instrumental in designing engaging touchpoints and interactive experiences that kept shoppers happily engaged and coming back for more. This role allowed me to develop as an effective design thinker and to hone my skills in shaping compelling user experiences.
• I had the opportunity to work on strategic and fundamental projects at Flipkart, including the transition to a marketplace model, the introduction of a lifestyle section, and the development of the checkout process and customer support systems. These projects sparked my desire to innovate and turn ideas into market-ready products with amazing experiences, and the positive culture at Flipkart provided me with ample opportunities to take ownership of the user experience and to drive the definition-to-execution of a product.
• Overall, my experience at Flipkart was invaluable in helping me grow as a product manager and design thinker, and I am grateful for the opportunities I had to contribute to the company's success.

Jan 2012 – Apr 2012 · 3 mos · Guwahati, India · Remote

• As part of a team of five students, I had the opportunity to work on a project sponsored by Microsoft IDC in Hyderabad that focused on the problem of collaboration in a remote working team. Our goal was to design a system that would enable designers, developers, and product managers to collaborate seamlessly, even when working remotely.
• Throughout the project, we worked closely together to identify the key challenges facing remote working teams and to brainstorm solutions that would address these issues. We focused on creating a tool that would facilitate clear communication, enable easy sharing of documents and resources, and provide a central location for tracking progress and updates.
• Ultimately, we were able to design a system that met these goals and provided a valuable resource for remotely working teams. This project was a great opportunity for me to gain experience in problem-solving and team collaboration, and I am grateful for the opportunity to work with Microsoft IDC on such a meaningful project.

Aug 2011 – Sep 2011 · 1 mo · Guwahati · Remote

• As part of my work for the Nokia Research Center, I had the opportunity to study the bookkeeping practices of Indian micro-entrepreneurs in Guwahati. Nokia was exploring the potential for social innovation in this area, and my research was intended to provide insights that could inform future projects and initiatives.
• I conducted in-depth interviews and focus groups with micro-entrepreneurs in the region to understand their bookkeeping habits, needs, and challenges. I also analyzed existing data and literature on the topic to identify trends and best practices.
• Through this research, I gained a deep understanding of the unique needs and challenges faced by Indian micro-entrepreneurs when it comes to bookkeeping. I was able to identify key areas where support and innovation could be most impactful, and I contributed my findings to Nokia's broader efforts to support and empower micro-entrepreneurs in India. Overall, this project was a valuable opportunity for me to apply my research skills and make a meaningful contribution to Nokia's work in social innovation.

May 2011 – Jul 2011 · 2 mos · Austria · On-site

• During my summer internship at the Industrial Software (INSO) Group at the Institute of Computer Aided Automation at the Technical University Vienna, I had the opportunity to gain valuable international product development and work experience. I was fortunate to work on a publicly used and marketed product, and I had the chance to apply a user-centered design process and gain web frontend development experience.
• One of the highlights of this internship was the opportunity to collaborate with colleagues from other groups and learn from their diverse backgrounds and perspectives. This experience exposed me to new ideas and approaches and helped me develop my skills in teamwork and cross-functional collaboration.
• Overall, my internship at the INSO Group was a valuable opportunity to gain practical experience in product development and web frontend development and to learn from my colleagues. I am grateful for the opportunity to have worked with such a talented and diverse team, and I am confident that this experience will be a valuable asset as I continue to grow and develop as a professional.

Aug 2010 – Feb 2011 · 6 mos · Guwahati · On-site

• As an Internships and Industry Relations student representative, I played a key role in connecting my fellow students with internship opportunities at reputable organizations. Through my outreach efforts to alumni and industry design leaders, I was able to secure internships for over 90% of my batchmates.
• This role required me to be highly organized and proactive in my outreach efforts, as well as to possess strong communication skills in order to effectively connect with potential internship providers. I also had to be able to identify and capitalize on opportunities to connect my peers with relevant internship opportunities.
• Overall, my experience as an Internships and Industry Relations student representative was a valuable opportunity to develop my leadership skills and make a meaningful contribution to the success of my peers. I am proud of the impact I had in helping so many of my batchmates secure valuable internship experiences that will no doubt contribute to their future success.

May 2010 – Feb 2011 · 9 mos · Guwahati · On-site

• As the Head of the Creative and Design team for Alcheringa 2011, the annual cultural festival of IIT Guwahati's 16th edition, I was responsible for driving the development of a strong brand identity, overseeing digital marketing efforts, creating compelling creative videos, and developing a strong web presence. I also played a key role in establishing branding guidelines to ensure consistency across all festival materials.
• In this role, I led a team of 8-10 volunteer designers and product engineers to achieve our goals and deliver a successful festival. My efforts were instrumental in driving the success of Alcheringa 2011, and I am proud to have played a leadership role in this high-profile event. Overall, my experience as the Head of the Creative and Design team for Alcheringa 2011 was a significant achievement, as it allowed me to showcase my ability to lead and manage a team of talented individuals toward a common goal.

May 2010 – Jul 2010 · 2 mos · Bengluru · On-site

• As an intern at Juniper Networks, I had the opportunity to contribute to the development of design components for the network topology tool of Junos Space, a software platform that enables customers and developers to build apps for network management. My role was to enhance the user experience of various features within the tool, and I was involved in the initial brainstorming, concept development, and prototyping of design concepts.
• This was my first exposure to product design in a professional environment, and I was fortunate to have the opportunity to work at a successful Silicon Valley startup. Through this experience, I gained valuable insights into the product design process and learned how to apply my skills in a real-world setting. I was able to contribute to the development of a product that has had a significant impact on the network management industry, and I am grateful for the opportunity to have been a part of such a dynamic and innovative company.