Apr 2021 – Sep 2023 · 2 yrs 5 mos · Bangalore Urban, Karnataka, India · On-site

• In my role as Vice President-Human Resources at Akna Medical Pvt Ltd, I led a team of 8 to drive a high-performance culture across 1200+ employees. I ensured legal compliance, employee advocacy, and operational excellence across all HR functions. By implementing talent programs, I improved productivity by 20% and reduced attrition by 15%. Additionally, I successfully led HR due diligence and integration post-acquisition, aligning structures, processes, and culture.

Apr 2018 – Nov 2020 · 2 yrs 7 mos · Bangalore · On-site

• As the Director Senior Living/Head of Business Development at KITES Senior Care in Bangalore, I oversaw operations, business development, and customer success for senior care units. I set up and managed primary medical care centers across four senior living communities, ensuring high-quality service delivery and operational excellence. I enforced strict adherence to SOPs, addressed operational challenges, and maintained comprehensive documentation to support audits and continuous improvement.

Jan 2013 – Mar 2018 · 5 yrs 2 mos · Bangalore · On-site

• Garnered wide-ranging proficiency in several areas of Human Resources, as an HR and team for Various Organisations
• Nalli Textiles | Pearson India| Cloud Tags| QwikCilver | Abharan Motors | ITC Hotels, Blr and Chennai | Movenpick | Sushma Industries | Link Street |Motherhood|Arghyam
• Scaling and HR Process Expansion:
• Established and expanded the gift card technology center, orchestrating HR processes and systems growth and ramped up a digital platform from ground zero to accommodate 50 employees within 10 months, while ensuring the implementation of HR processes and systems.
• Diversity and Inclusion Leadership:
• HR Systems Overhaul and Performance Development:
• Overhauled HR systems and spearheaded performance development initiatives for the Textile Organization, aligning HR practices with organizational goals.
• Designed role and job descriptions using the Hays methodology to enhance talent management.
• Lateral Hiring Optimization:
• Led the "Post Offer Follow Up" (POFU) program for lateral hiring, and reduction of the offer-to-conversion ratio.
• HR Manuals and Business Knowledge
• Consultant Management:
• Managed and led a team of 5 to 6 HR Consultants, optimizing HR operations and service delivery across the Industry inclusive of the social sector.
• Organizational Restructuring:
• Restructured an automotive company by defining clear job descriptions, delineating responsibilities, and establishing Key Result Areas (KRA) for improved efficiency.
• Learning and Development:
• Designed and delivered impactful training programs in customer service, communication skills, email etiquette, and team bonding for the Hospitality Industries.
• Conducted communication skills training across various locations for Tata Coffee.
• Employee Engagement and Satisfaction:
• Implemented employee engagement initiatives aimed at enhancing satisfaction, retention, and productivity, with a focus on evaluating the effectiveness of these initiatives.

Apr 2011 – Oct 2012 · 1 yr 6 mos · Bangalore · On-site

• Set up the entire Cloud Business Unit from ground Zero to 120 people in 12 months
• Rolled out Peoplesoft ERP HRMS tool for the Organisation.
• Was Instrumental in designing and training the employees on Moments of truths across the Regional Offices
• Launched and ensured the strategic management performance metric Balance score card rolled out for the management team
• Managing and mentoring cross-functional teams while Collaborating with executive leadership to develop and execute the organisation’s over all HR and technology strategy.

Jul 2010 – Apr 2011 · 9 mos · Bangalore

• Collaborating with senior leadership and HR stakeholders to understand talent needs and align recruitment strategies with organizational goals
• Designing and implementing comprehensive recruitment strategies, including sourcing channels, employer branding initiatives, candidate assessment methods, and candidate experience enhancement
• Overseeing the identification and sourcing of top talent through various channels, social media platforms, job boards, professional networks, and partnerships with external agencies
• Introduced the employee referral program to reduce the cost of external agencies
• Led "Post Offer Follow Up" (POFU) for lateral hiring to reduce the offer-to-conversion ratio
• Utilizing data and analytics to track recruitment metrics, measure the effectiveness of talent acquisition strategies, and provide insights for continuous improvement, bring in a Referral Program, offer follow-up.

Jun 2009 – Jun 2010 · 1 yr · Bangalore

• Ramped up the organization from ground zero to 30 within 6 months, which included fresh graduates, lateral hiring, and Onboarding to clear KRA to continuous feedback.

Sep 2004 – May 2008 · 3 yrs 8 mos · Bangalore

• Managed end-to-end HR processes, from campus hiring to exit procedures.
• Elevated Cisco's employer image during candidate evaluations and recruitment.
• Led internal and external job advertising, guiding functional managers on recruitment decisions.
• Negotiated job offers, ensuring alignment with final expectations.
• Introduced innovative approaches for candidate sourcing and evaluation.
• Partnered with stakeholders to leverage and share best talent acquisition practices.
• Upheld recruitment and selection standards, emphasizing cost-effective sourcing, competency interviews, and assessment tools.

May 2000 – Jul 2004 · 4 yrs 2 mos · Bangalore

• Understanding the requirments and interacting from clients, Sourcing candidates through various networks like references ,headhunting, internal database etc.
• Market Research with respect to the industry
• Senior and Middle Management Hiring
• Handled Clients like Lucent, Gem Plus, Sony , Symbol, Honeywell etc.