John Athaide

Product Manager

Bengaluru, Karnataka, India24 yrs 1 mo experience

Highly Stable

Key Highlights

Proven expertise in Data Center Operations and Storage Architecture.
Strong background in Technical Training and Customer Success.
Dynamic speaker with extensive experience in IT Service Management.

Stackforce AI infers this person is a Technical Trainer and Support Specialist in the IT Infrastructure and Services industry.

Contact

Skills

Core Skills

TrainingTechnical EnablementData Center OperationsStorage ArchitectureData Center Management

Other Skills

Amazon Web Services (AWS)Backup SolutionsBrocade Fibre SwitchesBusiness AnalysisCRAYCloud ComputingCoachingCommunicationCustomer Facing RolesCustomer SatisfactionCustomer SuccessData Backup SolutionsData Center InfrastructureData CentersDell Blade Servers

About

Experienced Senior Technical Lead with a demonstrated history of working in the information technology and services industry. Skilled in Storage Area Network (SAN), Storage, IT Service Management, Pre-sales, and Leadership. Strong information technology professional with a Bachelor of Science (B.Sc.) focused in Computer Science from Christ University, Bangalore.

Experience

Ddn

Technical Training Specialist

Oct 2024 – Present · 1 yr 5 mos · India · Remote

TrainingTechnical EnablementE-LearningTraining MaterialInstructional Design

Nutanix

Technical Trainer

Apr 2023 – Oct 2024 · 1 yr 6 mos · Bengaluru, Karnataka, India · Hybrid

Dynamic SpeakerLinuxMicrosoft AzureHyper-Converged InfrastructureData Center OperationsStorage Architecture+12

Hewlett-packard

4 roles

Senior Technical Trainer

Jun 2018 – Apr 2023 · 4 yrs 10 mos

Highly Motivated Individual with a Zeal to Excel and Exceed. Learning from Past Experiences and have keen interest in Problem Solving with Persistent Attitude & Positive Outlook. Trainer for Hitachi XP7/P9500 and HPE 3PAR Storage Arrays along with other Online Storage Portfolio Products and Nearline Tape Backup Storages and Enterprise-Class Libraries and fair knowledge on Vmware and Windows.

Dynamic SpeakerTeam BuildingBrocade Fibre SwitchesData Center ManagementTape BackupHyper-Converged Infrastructure+33

Technical Trainer - Enterprise Storage

Dec 2016 – Mar 2023 · 6 yrs 3 mos

Trainer for SAN Infrastructure & Storage Architecture
FC/iSCSI and SAS technologies
MSA Gen1 thru Gen4 Smart Array Boxes
Store-Easy Line of Products (NAS)
Training on Tape Rack Arrays and MSL G1 thru Gen4 Libraries and other HPE Enterprise class Nearline Products
Legacy Virtual Arrays
Building Solid Training Content and working on on Real time Troubleshooting Issues
Coaching on Customer Handling and Right Probing Skills as well
Upskilling Engineers on various different HPE Storage Products