Harshitha Rc

Customer Success Manager

Bengaluru, Karnataka, India2 yrs 11 mos experience

Key Highlights

Over 3 years of international in-flight customer service experience.
Proven ability to handle high-pressure situations with professionalism.
Strong commitment to delivering excellent customer service.

Stackforce AI infers this person is a Customer Service Professional with a focus on the Travel and Hospitality industry.

Contact

Skills

Core Skills

Customer ServiceCommunicationInterpersonal SkillsBackend Development

Other Skills

API OptimizationCultural SensitivityCustomer Relationship Management (CRM)EnglishLeadershipMarketingSafety ProtocolsStrategyTime ManagementUser Experience

About

Passionate about delivering seamless travel experiences, I bring over 3 years of international in-flight customer service as a flight attendant. My background has equipped me with excellent communication skills, cultural sensitivity, and the ability to handle high-pressure situations with professionalism. Now seeking to apply my global exposure and service mindset in a dynamic customer support and travel operations role, where I can help personalize journeys, resolve queries efficiently, and build strong client relationships across multiple regions. #CustomerSupport #TravelIndustry #GlobalService #ClientExperience #CommunicationSkills #FlightAttendantExperience #Hospitality #TravelConsultant #CRM #CulturalSensitivity

Experience

2 yrs 11 mos

Total Experience

1 yr 9 mos

Average Tenure

Current Experience

Qatar airways

Flight Attendant

Apr 2024 – Jun 2025 · 1 yr 2 mos · Doha, Qatar · On-site

Served as a globally positioned cabin crew member with Qatar Airways, renowned for its 5-star service. Ensured superior customer care, safety compliance, and an exceptional onboard experience while representing the airline’s elite brand across international routes.

Customer ServiceCommunicationCultural Sensitivity

Vistara - tata sia airlines ltd.

Cabin Crew

Jul 2022 – Dec 2024 · 2 yrs 5 mos · India · On-site

As a Flight Attendant at [Vistara], I was responsible for ensuring the safety, comfort, and well-being of passengers throughout their journey. This role required strong interpersonal skills, strict adherence to safety protocols, and a commitment to delivering excellent customer service in a fast-paced and often high-pressure environment.

Customer ServiceInterpersonal SkillsSafety Protocols

Yatra online pvt ltd

Intern

Apr 2021 – Jun 2021 · 2 mos · Bangalore Urban, Karnataka, India · Remote

Contributed to the backend development of Yatra’s travel platform during a structured summer internship program. Worked collaboratively with the engineering team to enhance server-side functionality, optimize APIs, and support seamless user experiences across various services. Dealt with various queries and came up with quick solutions to resolve the issues

Backend DevelopmentAPI OptimizationUser Experience