Jun 2023 – Sep 2023 · 3 mos · Bengaluru, Karnataka, India · On-site

• Worked on a Traffic product that helps small businesses in the US get new customers.
• Built an algorithm and process to improve the efficiency of review generation. Improved no. of reviews per business by 2x and no. of businesses getting at least 1 review per week by 1.5x.
• Worked on a feature that helps users create AI-generated text + image posts and improved the NPS by 30%.
• Honed my Data Analytics, Product experimentation and design skills
• Tasks: PRD, Design brief, Problem Discovery, Experimentation, Analytics and dashboards, RCA, Product Execution.

Aug 2022 – Oct 2022 · 2 mos

• Helped Learners transition to Product Management

Apr 2022 – Jun 2022 · 2 mos

• Helped learners transition to Product Management

Mar 2022 – May 2023 · 1 yr 2 mos · Remote · Remote

• Product Management and Growth:
• ● Led Product Led Growth for zero to one B2B2C Product - eCommerce platform for grocery and F&B businesses.
• ● Built onboarding flow and streamlined with readymade master catalog, achieved an activation rate of 60%.
• ● Created personalised user journeys with push notification, SMS, email, whatsapp and improved engagement
• metrics by 2x.
• ● Launched an innovative feature to generate a white labelled App in 10s, improved the conversion rate by 3x.
• ● Conducted experiments on product marketing, pricing, trial periods, and built a stable conversion flow.
• ● Owned the B2B SaaS platform and successfully launched 8 new features for large enterprise clients (GMV - $1M).
• ● Reduced the google and SMS API costs by 70% by improving user flows and operational efficiency.
• ● Launched a new product for F&B Businesses in Feb 2023 and acquired early paid customers.
• ● Integrating the Phygtial24 system into the ONDC network.
• Leadership and Team Management:
• ● Took ownership and led the entire tech (10) and Operations (2) team, building a fully user-focused team from
• designers to tech and operations.
• ● Continuously developed and executed product roadmap in line with the product vision and strategy.
• ● Successfully managed stakeholders by leveraging user data and research.

Jul 2021 – Mar 2022 · 8 mos

• Product management
• Product - B2B Platform to track the internal software applications’ downtime, maintenance and testing.
• Conducted user interviews, collected usage data from deprecated dashboards to understand pain points and prioritise them.
• Solutioned features, created wireframes and implementation roadmap. Hired 2 UI developers from talent pool.
• Spearheaded the launch with announcements, handling bug reports, created demo videos & documentation. Receiving 1000 hits/month
• Lead application integration consultant
• Leading a team of 10 engineers- solving application integration issues on tickets.
• Prepared FY plan for project's business continuity plan and achieved 10% increase in revenue.
• Measured SLA metrics ( time to response and time to resolution for different priority tickets ) and KPIs ( % of tickets deviated from time SLAs, NPS )
• Created and scheduled Tableau dashboards to monitor SLAs and improved KPI by reducing deviated tickets by 33%
• Analysed tickets trends with weekly/monthly reports, performed RCA for critical and common issues

Jul 2018 – Jun 2021 · 2 yrs 11 mos

• Frontend development
• Developed UI and front end services for web Application
• Ideated, proposed proof of concept for a new feature in the webApp and reduced resource costs by $2100/ month. Developed front-end

Jan 2021 – Aug 2021 · 7 mos

• Built a mobile platform for college users to streamline communication and improve productivity
• Owned product and tech. Built a mobile app MVP
• Conducted surveys (400 responses), user interviews with 30+ students and 10 colleges’ management to analyse pain points & created product requirements.
• Strategized a feature to drive senior-junior interactions on placement stories.
• Created implementation plan with Jira and handled product testing
• Tech stack - React Native, Redux, NodeJS, Firebase, Google Cloud, Github.
• Learnt fundamentals of product management

Jan 2021 – Jun 2021 · 5 mos

• Helped Tier 2+ college students in landing to their dream job.

May 2017 – Jun 2017 · 1 mo · Chennai · On-site

• Researched and developed signal processing algorithms for 'Through-wall Radar Imaging', a joint project of SAMEER and NITK.
• Implementations -
• 2D imaging : Range Migration Algorithm (RMA) for 1D Synthetic Aperture radar (SAR). Extended it to 3D imaging by vertical stitching technique.
• 3D imaging: 3D RMA for 3D SAR, Single Transmitter Multiple Receiver (STMR) and '+' shaped antenna array.