Sagnik Ghosh

Business Development Executive

Box Hill South, Victoria, Australia4 yrs 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Automated reports saving 35% in manual time.
Developed dashboards enhancing KPI visibility.
Improved client conversions by 10% through analysis.

Stackforce AI infers this person is a Business and Data Analyst with a focus on Fintech and Business Analytics.

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Skills

Core Skills

Data AnalysisBusiness AnalyticsBusiness ReportingData Visualization

Other Skills

Agile MethodologiesAnalytic Problem SolvingAttention to DetailAutomationBPMNBusiness Intelligence (BI)Business Process MappingCTEClient PresentationCommunicationConfluenceCybersecurity AuditingDashboard BuildingData AnalyticsData Integrity

About

I’m a Business & Data Analyst who specialises in transforming operational data into clear, actionable insights that help teams work smarter. After completing my Master of Business Analytics at Deakin University, I’ve been applying data skills in a real operational environment, building Power BI dashboards, SQL reports, and Excel automation tools that cut manual reporting time, improve compliance accuracy, and support revenue recovery. Highlights: • Automated compliance and financial reports across 100+ service centres, reducing manual reporting time by 35%. • Developed KPI dashboards in Power BI that improved visibility of lockout and recovery rates. • Partnered with IT and finance teams to improve data governance and audit processes for VicRoads and ASIC requirements. I’m now looking to contribute to a team where I can combine technical analytics skills with business understanding to drive performance, compliance, and better decision-making. Tech: Power BI · SQL · Excel (Advanced) · Tableau · Salesforce · Python (Basic) Focus Areas: Business Reporting · Process Improvement · Compliance Analytics · Data Governance

Experience

Ajen monitoring systems t/as smart start interlocks australia

Collections Analyst

Mar 2025 – Present · 1 yr · Heidelberg, Victoria, Australia · On-site

I specialise in leveraging data analytics to drive business outcomes, particularly in the financial sector. My work involves analysing large datasets in tools like Power BI and Excel to uncover customer behaviour patterns and identify operational bottlenecks, leading to measurable improvements in collections and retention. I design and test dashboards that provide real-time insights for decision-makers, significantly reducing the time required for reporting. I also collaborate closely with cross-functional teams to ensure data-driven feature updates, maintain data integrity, and deliver actionable insights that support compliance and strategic decisions.

Power BIExcelData AnalyticsData IntegrityData AnalysisBusiness Analytics

Myer

Fulfillment

Oct 2024 – Jan 2025 · 3 mos · Doncaster, Victoria, Australia · On-site

At Myer Doncaster, I helped process and pack loads of online orders, making sure everything got out the door on time and to the right place. I utilised RF scanners and the ERP system to track stock, collaborated with the warehouse crew, and even stepped in to resolve customer order questions. If you ordered anything from Myer during Christmas '25, there’s a real chance I helped get your package packed and delivered!

Deakin business development clinic

Consultant

Jul 2024 – Oct 2024 · 3 mos · Melbourne, Victoria, Australia · On-site

In this role, I partnered with True Health Osteopathy to analyse user journeys and booking funnels, identifying inefficiencies that led to a 10% increase in client conversions. I mapped and redesigned process flows using BPMN tools, such as Signavio, which reduced administrative time by 20% and enhanced the overall user experience. Additionally, I delivered a data-backed implementation plan with clear KPIs and a phased rollout timeline, which was approved for deployment across multiple sites. My work combined data analysis, process optimisation, and project management to drive measurable improvements and operational efficiency.

BPMNData AnalysisProcess OptimizationBusiness Analytics

Crewber

Event Assistant

Jun 2024 – Jan 2025 · 7 mos · Melbourne, Victoria, Australia · On-site

At Crewber in Melbourne, I did a bit of everything. I helped set up music concerts and sports events, and ensured that corporate gigs went smoothly. I handled logistics, kept things organised, and stepped in wherever I was needed. I enjoyed working with different teams and seeing what goes on behind the scenes at big events.

Iga, inc.

Assistant Store Manager

Jul 2023 – Jun 2024 · 11 mos · Melbourne, Victoria, Australia · On-site

In my role as Assistant Store Manager at IGA, INC. in Melbourne, Victoria, Australia, I was responsible for managing inventory tracking, stock replenishment, and supplier coordination to maintain operational flow. I also trained team members in POS system operations, order processing, and customer service protocols, ensuring smooth store operations.

East burwood football club

Barista

Mar 2023 – Jul 2023 · 4 mos · Melbourne, Victoria, Australia · On-site

When I first arrived in Australia, I started working as a barista at East Burwood Football Club. I wanted to find out why the coffee here is so good. I learned it comes down to great beans, a strong coffee culture, and a lot of fun behind the counter. I made coffees, kept customers happy, and enjoyed the famous Aussie café atmosphere.

CommunicationAttention to Detail

Infosys

Salesforce Business Analyst

Jan 2021 – Dec 2022 · 1 yr 11 mos · Remote

I helped organisations turn business requirements into actionable data solutions, with a strong focus on Salesforce CRM and analytics. My role centred on configuring and customising workflows, dashboards, and API integrations to improve sales pipeline visibility and reduce manual errors. I worked closely with cross-functional teams in Agile sprints, maintaining clear documentation and delivering interactive dashboards in Salesforce and Excel. My efforts resulted in improved operational efficiency, enabling stakeholders to make more informed, data-driven decisions.

SalesforceSQLDocumentationAgile MethodologiesBusiness Analytics