P

Prajwal Mallya

Operations Associate

Bengaluru, Karnataka, India3 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in customer lifecycle management.
  • Strong ability to build strategic relationships with executives.
  • Skilled in cross-selling and upselling strategies.
Stackforce AI infers this person is a Customer Lifecycle Manager in the IT services industry with strong relationship management skills.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Sales Operations

Other Skills

Business IdeasBusiness Relationship ManagementCloud SalesCommunicationCross-functional CollaborationsCustomer Experience ManagementCustomer InteractionCustomer SatisfactionCustomer SupportEvent ManagementEvent OrganizingEvent PlanningFitness TrainingIT ConsultingIT Sales

About

Experienced Customer Lifecycle Manager with a demonstrated history of working in the information technology and services industry. I've grown my skills in time management, communication, negotiation, sales operation, ability to work under pressure and customer relationship management. I am also good at Problem Solving, Active listening and have the ability to be supportive and motivate others. I plan, organize and manage events at NxtGen. Holder of Bachelor's of Management Studies focused in International Business from Jain (Deemed-to-be University). Email: prajwal.mallya@nxtgen.com/ prajwalmallya4@gmail.com

Experience

Nxtgen cloud technologies pvt ltd

3 roles

Team Lead - Customer Life Cycle Management

Promoted

Oct 2024Present · 1 yr 5 mos

Lead - Customer Life Cycle Management

Nov 2023Oct 2024 · 11 mos

  • Managing existing T1 customer accounts.
  • Building strategic relationships with CEOs and IT leaders, fostering trust and collaboration at the highest levels.
  • Ensuring a positive customer experience by overseeing their services and support.
  • Actively engage in cross-selling and upselling strategies to meet the evolving needs of our customers
Customer Relationship Management (CRM)Cross-functional CollaborationsCustomer Experience ManagementSales OperationsLead Generation

Lead - Partner Business

Jan 2023Nov 2023 · 10 mos

Education

Jain (Deemed-to-be University)

Bachelor's of Management Studies — International Business

Jan 2017Jan 2020

JAIN College

PUC

Jan 2015Jan 2017

St. Francis De Sales high School

Jan 2008Jan 2015

Stackforce found 100+ more professionals with Customer Relationship Management (crm) & Sales Operations

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