H

Hugues Simonin

CEO

Barcelona, Catalonia, Spain10 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 10 years in luxury hospitality transitioning to FinTech.
  • Proven track record in sales leadership and team management.
  • Strong client-centric approach with results focus.
Stackforce AI infers this person is a FinTech sales leader with extensive experience in client management and team development.

Contact

Skills

Core Skills

Sales ManagementClient RequirementsSales Strategy

Other Skills

BanqueBusiness-to-Business (BtoB)Client Relationship ManagementCommunicationCustomer Relationship Management (CRM)Développement commercialFinTechGestion d’équipeGestion hôtelièreLeadershipManagementNégociationPerformance MeasurementProblem SolvingProject Management

About

With 10 years of experience in the luxury hospitality industry, I embarked on a new professional journey post-COVID. Driven by my passion for the Tech world and a strong desire to excel in sales, I successfully transitioned to the dynamic world of FinTech. My background uniquely positions me for a successful sales career. With a strong client-centric and results focus, I've sharpen my interpersonal skills, problem-solving abilities, attention to detail, time management, emotional intelligence, resilience, and cross-cultural sensitivity.

Experience

Finom

4 roles

Head of Sales

Promoted

Feb 2025Present · 1 yr 1 mo · Hybrid

Outbound Sales Team Lead, Corporate Banking

Apr 2024Feb 2025 · 10 mos · Hybrid

  • Creating the Outbound Sales department in April 2024.
  • Hiring, training, scaling up and managing a team of 10 Sr. Sales Executives
  • Developing outbound sales strategies and driving revenue growth (+acquisition)
  • Focusing on International transactions & FX, Cards products
  • Reporting Sales performance and market trends to C-Level
  • Establishing KPIs/STIs, overall metrics, coaching and development
  • Events management & Investor relations

Senior Sales Manager Europe, Corporate

Promoted

Nov 2022Apr 2024 · 1 yr 5 mos · Hybrid

  • Part of the newly created Corporate department in November 2022.
  • Developing sales department growth through different channel (Digital and non-digital).
  • Responsible for end-to-end full sales cycle
  • Link between other department (Compliance, Dev, Product, OPS, Marketing
  • and Account Management) to ensure a seamless customer experience.
  • Deep understanding of complex company structures and their business
  • operations to establish valuable pricing strategies.
  • Project Management
  • Average 40-60 calls per day (inbound/outbound)

Customer Success Manager - France

Apr 2022Nov 2022 · 7 mos · Hybrid

  • June 2022 - October 2022 : KPIs 130%+ each month
  • Sales development, upselling campaigns
  • Track and analyze client data to identify trends and improve customer engagement and loyalty.
  • Work with Product management to build knowledge base that helps users to operate platform features.
  • Renewal cycles and activation of new products to maximize experience
  • 60 calls per day

Tech barcelona

Member

Sep 2023Present · 2 yrs 6 mos · Barcelona, Catalonia, Spain · Hybrid

The hoxton

Guest Service Manager

Nov 2018Mar 2022 · 3 yrs 4 mos · Amsterdam, Hollande Septentrionale, Pays-Bas

  • Boutique hotel with 111 Rooms located in the center of Amsterdam.
  • Oversee all Rooms department operations.
  • Project & Events management
  • Team building, trainings, leadership, health & safety
  • Top 10 hotels of the Amsterdam market over 2 years

Jw marriott

Guest Relations Supervisor

Mar 2015Sep 2017 · 2 yrs 6 mos · RAS Macao

  • Responsible for international VIP and Marriott Rewards Members (APAC)
  • Leading 7 team members
  • Front desk and guest services operations
  • VIP Arrival, stay and departure
  • Ensure SOP established are respected according to Marriott standards
  • Conduct training for associate (operations and promotions)
  • Liaising reports with Casino Premium Mass Market / Junket
  • Events management (planning, logistics, rooming)
  • Guest engagement software analysis
  • Complaints management
  • Project management

Sofitel

Management Training

Aug 2013Jan 2014 · 5 mos · Polynésie Française

Harbour grand (h.k.) resources limited

Management Training

Feb 2012Jul 2012 · 5 mos · RAS Hong Kong

Education

Glion Institute of Higher Education

Bachelor of Arts - BA — Hospitality Management

Jan 2011Jan 2014

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