Sep 2023 – Aug 2024 · 11 mos

Apr 2023 – Sep 2023 · 5 mos · Gurugram, Haryana, India

• Business 1: Daily Car Cleaning
• Scaled the business to 20K+ subscriptions
• ⁠Increased the top line of the business to yearly 10CR revenue
• Increased the renewal rate to 85%
• Reduced the CM2 Burn from monthly 1CR to 6L
• Managed a team of 800+ operation folks
• Business 2: Yard Management SAAS for New Car Dealership
• Developed a comprehensive SaaS product to streamline processes from car delivery to customer delivery.
• Onboarded 10 dealers in 1.5 month, generating a revenue of 4L per month.
• Achieved 90% utilization of the SaaS product, processing over 5000 cars per month.

Jun 2022 – Apr 2023 · 10 mos · Gurugram, Haryana, India

• Project 1. Company-Wide Team Optimization
• Conducted interviews and analyzed team structures, KRA's, and achievements.
• Optimized resources, resulting in a cost reduction of 40 employees and a monthly impact of INR 25L
• Streamlined KRA's by focusing on business impact.
• Improved accountability and execution pace through the implementation of weekly agendas with timelines.
• Project 2. Launched Store as a category:
• Transformed Store into a category from 2 orders a day to 130+ orders a day ie. 4000 orders a month
• Expanded the SKU count from 5 to 250+ by Onboarding top car related brands like Ambi Pur, Godrej Aer, BoAt, Portronics etc.
• Achieved revenue of over 20L in December
• Opened channels for cross-selling, resulting in monthly orders from carnival and 25% attach rate in VAS.
• Redesigned the store page and integrated it with Magento for an enhanced user experience leading to less than 1% complaint rate
• Project 3: Streamlining Operations and Product Development in DCC Team:
• Streamlined the operations & the team by tracking team performance & optimizing resources resulting in cost savings of 5.5L per month.
• Improved overall cleaner efficiency from 9 per car to 15 per car, resulting in an impact of 12L per month.
• Increased customer renewals from 45% to 75% increasing revenue by over 5L per month.
• Streamlined cleaner penalty process, increasing penalties by 3X from 50K to 1.5L per month.
• Streamlined timely product development and developed the following products:
• A. Skip without calling: Increased exterior cleaning% by 6% & interior cleaning by 4%
• B. AE/AM/Sourcing App: Increased first car cleaning from 60% to 85% & 100% complaint calling
• C. Mandatory Renewal Calling feature resulting in increased D0 renewals from 20-30% to 50%
• D. Introduced voice buzzer alerts, reducing cleaner queries regarding complaints, penalties & incentives by 50%.

Feb 2019 – May 2022 · 3 yrs 3 mos · Noida

• Founded with the aim of assisting students in finding paid internships & companies in finding competent interns through an online internship platform.
• Focus on bridging the gap between students seeking internships & companies who require such young talent.
• Focus on increasing the students being shortlisted for their desired internship by assisting them in building their CV’s, Cover Letters, giving Mock Interviews & Aptitude Tests.
• Responsibilities & Traction :
• Acquisitions & Sales : Built various online & offline acquisition channels and processes to acquire 500+ employers & 1L+ students looking for internships.
• UX/UI : Oversaw the entire localization & improvements of the website design, making it fit and relevant for the internship market
• Team Building : Defined the roles and org. structure and scaled the team to 15 spanning across various functions: sales, marketing, operations, IT & analytics etc.
• Budgeting : Planned & set the monthly, quarterly and annual budgets.

Jun 2018 – Jan 2019 · 7 mos · Gurugram, Haryana, India

• Managed end to end delivery of the data of business analysts & field reps & ensured data quality of deliverables every week.
• Optimized processes & added automated data quality checks to ensure proper QC of data before it being provided to end user.
• Onboarded new team members whenever required & played the role of subject matter expert for commercial sales data operations.
• Developed and implemented CDL Ingestion Tracker & QC Trackers with immediate and successful results.

Jun 2017 – Jul 2017 · 1 mo

• Project Title : Organizational Study & Execution of Recruitment Model
• Assisted the HR team in sourcing candidates, screening resumes & scheduling various rounds of interviews.

Jun 2016 – Jul 2016 · 1 mo

• Project Title : Building an MIS Report for financial planning with a leading manufacturing company
• Studied & assisted in the preparation of MIS Report

Aug 2015 – Dec 2016 · 1 yr 4 mos · New Delhi Area, India

• Started with the aim to encourage athletes pursuing less known sports in India by providing them a platform to showcase their talent and also practice their game by competing against other professional players across the country
• Organised 6 National level sports events generating revenues of over Rs. 15,00,000.
• Headed a team of 15 people to manage 15k+ Participants and viewers enhancing event management and generic managerial skills.
• Tournaments hosted were recognised by official Government authorities through accreditations.