Oct 2021 – May 2022 · 7 mos · Bengaluru, Karnataka, India

• Coordinated activities and projects to plan sales department operations and meet timelines.
• Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention. Designed survey method to evaluate inside sales team.
• Presented features to diverse audiences, applying consultative sales techniques to secure new contracts.
• Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.

Sep 2019 – Jun 2020 · 9 mos · Bengaluru, Karnataka, India

• Communicating with sellers to understand their needs and explain how to use our platform Building relationships with sellers based on trust and respect
• Collaborating with internal departments to facilitate seller need fulfilment Communicated effectively with clients via chat, utilising templates in alignment with corporate procedures.
• Collecting and analysing data to learn more about seller behaviour.

Jun 2017 – Jan 2019 · 1 yr 7 mos · Bangalore · On-site

• Focusing on the acquisition of the new business, retain existing customers, to grow potential accounts from existing value to its true potential
• Mapping requirements of enterprise clients and providing them with appropriate recruitment and branding solutions
• Work closely with the marketing team to run Google ad, for keyword analysis, social media and email marketing campaigns
• Achieving sales objectives, revenues by selling,up‐selling and cross‐selling varied offerings including branding
• Managing accounts by effectively using the Salesforce tool to develop business acquisition strategies
• Closely monitoring competitor activities and assisting in planning counter‐strategies.

Jun 2016 – May 2017 · 11 mos · Bangalore · On-site

• Having worked for a year in the most challenging role of onboarding customers for premium American Express cards and acquiring merchants for American Express Global Merchants business. Giving them optimum services regarding the card benefits and working mostly on referrals created a huge business for Amex in the respective verticals.