Feb 2019 – Jan 2021 · 1 yr 11 mos

Nov 2017 – Jan 2019 · 1 yr 2 mos · Gurgaon, India

Nov 2014 – Nov 2017 · 3 yrs · Gurgaon, India

• Being into the role as an Infrastructure Solution Manager acting as a single interface within service delivery for significant infrastructure support in various projects for achieving high availability for services, implementation and support.
• Involving in single business area as co-ordination and providing consultancy to projects,that lead improvising existing infrastructure, help to new business development. Taking lead for managing infrastructure designing phase through to completion; To ensure the quality.
• Managing the quality and timeliness of deliverable's across a range of infrastructure platforms.
• Contributes the support to lead the confidence to challenge project specifics when necessary to drive the right outcome, and ensuring the stakeholders to a senior level imperative in delivering a quality service.
• To add the value in services, we are minimizing the challenges in various projects globally by using service improvement techniques to achieve the continuous improvement.

Aug 2011 – Nov 2014 · 3 yrs 3 mos · Noida Area, India

• Design and support for Telecom operator across the globe over on backbone network.
• Providing 24x7 services and ensuring on target solutions for business critical and real time applications for clients.
• Manage services and resolving issues arising in Cisco, Juniper , Redback & Extreme L3/L2 devices, Also support Juniper SRX, Netscreen & Checkpoint Firewalls.Troubleshoot network nodes and provide solution within SLA (Resolution Time).

Oct 2009 – Jul 2011 · 1 yr 9 mos

• Working as Network Consultant, Managing & support to team for 24x7 support for telecom IP backbone network.
• Planning & Suggest to customer's for network upgradations.
• Taking care of product life cycle, upgrading the hardware & software (OS) therefore enhancing the network capabilities & features as per customer requirement.
• To provide the extended support to the configuration management and system integration team while expanding or changing the existing customer network.

Jul 2008 – Oct 2009 · 1 yr 3 mos · Chandigarh Area, India

• Network Operation, Irrigation, Commissioning and Trouble Shooting.