M S Saravanan Subramani

Operations Associate

Chennai, Tamil Nadu, India26 yrs 4 mos experience
Highly Stable

Key Highlights

  • Over 16 years of experience in IT and Telecommunications.
  • Strong expertise in Pre-Sales and Technical Consultancy.
  • Proven track record in managing strategic opportunities.
Stackforce AI infers this person is a seasoned expert in IT-Telecommunications with a focus on Pre-Sales and Solution Architecture.

Contact

Skills

Core Skills

Pre-salesSolution Architecture

Other Skills

Solution DesignTechnical ComplianceIVRRFPVoIPManaged ServicesTelecommunicationsVendor ManagementService DeliveryIPCloud ComputingResource ManagementITILComputer Network OperationsData Center

About

1. To work in a highly professional & process driven environment in the field of IT-Telecommunications & represent the organization at various levels with a flair to achieve business through technical consultancy. 2. Highly motivated team player with good communication, organizational and analytical skills. Able to work independently or in a team. 3. Over 16 years of Professional experience in IT for the areas of Application Software Development, Implementation, Product Design & Maintenance and Project Management. 4. Around 6 years of strong functional and technical experience in implementation, development, configuration and extensive customization of IVRS, Dialer on Intel Dialogic and NMS Products. 5. Around 10 years of strong Pre-Sales activity as Technology consultant for professional services on various platforms AVAYA, Aspect, Cisco and Genesys, CRM/Ticketing system, Siebel & SAP Connectors, BI-Tools, Unified Reporting (SQL & Oracle). 6. Concluding on the correct solution with OEMS/Vendors and finalizing on the Solution along with Costing. 7. Solution and Consultation provided to National (North, East, West, South and International Customer (MEA)). 8. Part Of The Center Of Excellence (TCOE)team

Experience

26 yrs 4 mos
Total Experience
3 yrs 1 mo
Average Tenure
3 mos
Current Experience

Nice

Manager Strategic Team

Feb 2026Present · 3 mos · Chennai, Tamil Nadu, India · Remote

  • Managing Technical Compliances and supporting strategic opportunities within Pre-Sales, Solution Design, or CX Transformation leadership, where I can leverage my years of experience driving technical excellence, solution innovation, and global enterprise success.
Pre-salesSolution DesignTechnical ComplianceSolution Architecture

Genesys

2 roles

Technical Team Manager

Nov 2023Mar 2026 · 2 yrs 4 mos

Senior Technical Consultant

Jan 2018Jan 2024 · 6 yrs

Teleapps india pvt ltd

Associate Solutions Specialist

Feb 2014Jan 2018 · 3 yrs 11 mos · Greater Chennai Area

Avaya globalconnect

Consultant-Professional Services

Jun 2010Feb 2014 · 3 yrs 8 mos

Agc networks

Asst.Manager Professional Services

Jan 2010Feb 2014 · 4 yrs 1 mo

Spanco telesystems and solution

2 roles

Asst.Manager

May 2006Jun 2010 · 4 yrs 1 mo

Asst.Manager Software

Jan 2006Jan 2010 · 4 yrs

Ses technologies limited

Sr.Technical Executive, Project Manager, Project Leader.

Nov 2004May 2006 · 1 yr 6 mos · Mumbai Metropolitan Region

  • Handling a team of 5 members for Government and Private Customers like Reliance Info-com, Hutch Mumbai, Siemens Delhi, Converse India and Tata InfoTech.
  • Roles played: Sr.Technical Executive, Project Manager, Project Leader.

Voice gate technologies

Project lead and Engineer

May 2004Nov 2004 · 6 mos · Greater Hyderabad Area

  • Worked with a team of 7 members for Government and Private Customers like Airtel (Chandigarh, Hyderabad, Bangalore), Airport, Hyderabad, BSNL, Hyderabad, Pune

Bay talkitec

Software developer, Customer Support & QA

Jul 2002Apr 2004 · 1 yr 9 mos · Mumbai Metropolitan Region

  • Worked with a team of 7 members for Government and Private Customers like MTNL, BSNL, SBI, Central Railway, Western Railways and GTL Mumbai.
  • Roles played: Developer, Customer Support & QA.

Pantaloons retail (i) ltd mumbai

IT administrator and Developer

Dec 2000Dec 2002 · 2 yrs · Mumbai Metropolitan Region

  • Worked with a team of 5 members for Internal Development.
  • Roles Played: IT Administrator, Developer.
  • Responsibilities:
  • Incorporating Site specific Business Rules to meet the requirements.
  • In charge for roll out of the Applications developed in the Head office to Stores.
  • Involved in the migration of standalone data base to Centralized Data Base in Progress 9i software applications.
  • Interacting with end users to gather the information
  • Incorporating Site specific Business Rules to meet the requirements

Niit limited

Machine Room asst& Faculty

Dec 1999Dec 2000 · 1 yr · Mumbai Metropolitan Region

  • Was Responsible for Training and Helping in Machine Room Projects and teaching new Batches
  • for the below:
  • System Designing, Coding and Report Generation (Crystal-Reports).
  • Generating various reports to meet end user/management requirement
  • Documenting the Technical Specification and end user training

Education

University of Mumbai

Bachelor of Commerce (BCom)

Jan 1998Jan 1999

Graduation in NIIT

GNIIT — Computer Software Engineering

Jan 1996Jan 1999

St.Francis D'Assisi

Higher Secondary

Jan 1995Jan 1996

St.Francis D'Assisi

Tenth Standard

Jan 1992Jan 1993

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